Leadership Styles Richard Branson Essay - 1032 Words

Leadership Paper: Richard Branson Richard Branson has been practically a household name in the U.K. for the past 20 years and is also well respected in the business world. He is the founder of the Virgin Group, known for record labels, cellular phones, airlines, and many other business ventures. He is responsible for a $5 billion empire consisting of over 200 different companies around the world. (ICFAI, 2002) Branson is also known for his unique character and leadership styles, one who is not afraid to take risks, and believes that people are the foundation to his companys success. If I were to first characterize his leadership style I would say he is definitely a democratic leader. He truly feels that getting other peoples†¦show more content†¦He was adaptable and knowing that in order to overcome his dyslexia, he decided to always keep things as simple as possible. He prefers to talk to people one on one and asks that things be broken down to the most straightforward and basic form. He says the simple r for him to understand, the easier for him to explain to others and the clearer his vision becomes. His charismatic behavior and excellent people skills tied into this have also made him an exceptional negotiator. His extreme sense of adventure is also a behavior that he is well known for. He is not afraid of failure but also has the attitude of you dont know until you try. This has been reflected in some of his personal and business adventures that he has become famous for. In 1987 he was the first to successfully cross the Atlantic Ocean in a hot air balloon and also was the lead sponsor for the GlobalFlyer, the first aircraft to fly non-stop around the world. He created Virgin Airways and Virgin Records, and after words he sought to join the railway business which many thought was a risky adventure. Still he persevered against odds and was able to keep Virgin Trains alive in a struggling industry. His most recent risky business is a deal he made to start Virgin Galactic, offerin g to take passengers into orbital space by 2007. So Branson could definitely be considered a revolutionary out of the box thinker. He knows the value of not being afraid to leaveShow MoreRelatedRichard Branson s Leadership Style1015 Words   |  5 PagesThis reports provides information on who is Richard Branson, what type of leadership style he uses in his organisation. This will require me to read journals, case studies to be able to retain information about Richard Branson. These sources will aid me to find out about his leadership style and I will be using theories to support my work, to analyze critically on his style of managing a successful company like Virgin. Executive summary must include; subject matter, method of analysis, findingsRead MoreRichard Branson s Leadership Style1766 Words   |  8 PagesRichard Branson is the founder of the conglomerate Virgin Group. He allowed Virgin to explode after the beginnings. He started new ventures every second and incorporated almost every industry conceivable into his company. His net worth is 5.2 Billion. Today, the Virgin brand is ranked second among brands that have the greatest impact on consumer’s lives. Virgin Group includes more than 400 companies worldwide and reaps over 24 Billion in annual revenue. It is involved in almost every industryRead MoreRichard Branson s Leadership Style1387 Words   |  6 PagesRichard Branson’s leadership style Richard Branson’s leadership style is definitely that of transformational leadership. According to Robbins and Judge (2009: 453), transformational leaders are ‘leaders who inspire followers to transcend their own self-interests and who are capable of having a profound and extraordinary effect on followers.’ This style of leadership gives followers a vision to work towards alongside a sense of pride. This can be further described as idealized influence, inspirationalRead MoreSir Richard Branson s Leadership Styles1911 Words   |  8 Pagesimprovement in their work progress. This essay is going to discuss some of the most important characteristics and traits of Sir Richard Branson, a founder and a well known leader of the Virgin group, an international and world recognised organisation. This paper also examines Sir Richard Branson s leadership styles and how it affects the way he runs his company. Richard Branson is one of the world’s most well known businessmen; he is the founder of the Virgin Group which focuses on the growth of businessesRead MoreLeadership Style of Sir Richard Branson2305 Words   |  10 Pagesthat business would benefit from learning some management lessons from a surprisingly gifted governmental executive--Ronald Reagan. Those of us who had the good fortune of working for President Reagan witnessed firsthand the effective management style of an unusually successful chief executive. Here are 10 lessons that I learned from observing him in action. Lesson 1: Set Clear and Attainable Objectives, albeit Goals that Seem Difficult to Achieve. In early 1981, President Reagan set his sightsRead MoreThe Leadership Style of Richard Branson Contributes to the Success of the Virgin Group2109 Words   |  8 PagesOverview Virgin Group, Ltd. The Virgin Group, Ltd. is a British based venture capital organization founded by Richard Branson, incorporated in 1989. The focus of their business group is travel, entertainment, and lifestyle, and while actually incorporating as a venture capital group in the late 1980s, they had a number of activities in the 1970s. To date, Virgin has created more than 300 companies globally, employing over 50,000 people in 30 countries. In 2009, global revenues exceeded $18 billionRead MoreBransons Leadership Style1562 Words   |  6 Pagesï » ¿Sir Richard Branson Leadership: The personal styles of leaders vary depending on the personality, and strengths of these leaders. The differences in personal styles are evident in the fact some leaders are extraverted and loud while others tend to be analytical and subdued. In several organizations in the modern society, leadership has developed to become more than position as these firms expect and seek for more. In the past two decades, Sir Richard Branson has been a common household name inRead MoreRichard Branson Essay1264 Words   |  6 PagesRunning head: THE LEADERSHIP OF SIR RICHARD BRANSON The Leadership of Sir Richard Branson Name University The Leadership of Sir Richard Branson GET Cheap CUSTOM ESSAYS at http://www.accnerd.com/products/custom-essay-service Every individual expresses unique leadership traits and behaviors that define the way they interact with their followers. Few business leaders have managed to make an impact on the world like that of Sir Richard Branson. His leadership style has been analyzed by expertsRead MoreLeadership in Business Richard Branson1570 Words   |  7 PagesPERSONAL DEVELOPMENT PLAN TUTORING â€Å"LEADERSHIP IN BUSINESS† By: Dr. Saskia J.M. Harkema MBA [pic] Richard Branson Founder of Virgin Group Made by: Bernadette Yolanda S 36010 - Pre Master Program yolanda.bernadette@yahoo.com +31647326417 March 19th 2013 †¢ Wittenborg University Apeldoorn, Netherlands 2013 TABLE OF CONTENTS Title†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 1 Table of Contents†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.....†¦. 2 1. Introduction†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Read MoreRichard Branson Leadership1651 Words   |  7 Pagesï » ¿Richard Branson Richard Branson was born in England in 1950. Since a little kid, he was encouraged to be independent accomplishing challenges set by his mother at short age. Branson â€Å"saw this as opportunities to overcome weaknesses and conquer a small part of the world†. He was not a good student, for he was struggling at school due to dyslexia, and ended up dropping from school at age of 16. It was the beginning of an entrepreneurial career. At that time he founded a Magazine called â€Å"Student†

The Audacity of Hope Intro Free Essays

President Obama once said, â€Å"We are one people† in his speech The Audacity of Hope. Our nation show so much hate and anger but never take the blame. Everyone blames god, but if we are all gods people why do we point the finger at him? Obama’s syntax, diction, and details show that it is time for us to stop the madness and hatred that we have for one another and stand up for each other because we are a family. We will write a custom essay sample on The Audacity of Hope Intro or any similar topic only for you Order Now Obama’s syntax is significant because it get his message across clearly and effectively. For instance, Obama states that â€Å"The true genius of America-a faith in simple dream, [is] an instance on small miracles†. By separating his thoughts he emphasizes to the public by giving his own commentary on the true genius of America. The true genius of America is knowing that the smallest things in life do matter. Obama also said â€Å"Out of many, one. † With this fragment Obama shows that we are in depth. And we are all people although there are many different kinds and colors. America’s people are like many flowers in a garden, together we are a masterpiece. He uses simple words to describe his feelings about America. Obama backs up this notion by saying â€Å"We worship an awesome God in the blue states, and we don’t like federal agents poking around our libraries in the red states. We coach Little League in the blue states, and yes, we’ve got some gay friends in the red states. There are patriots who opposed the war, and patriots who supported it. We are one people, all of us pledging allegiance to the Stars and Stripes, all of us defending the United States of America†. He effectively uses the â€Å"Stars and Stripes† as a metaphor for our American flag. In this case red states stand for Republicans and blue states for Democrats. How to cite The Audacity of Hope Intro, Papers

Accounting for Business Decision Business of Exploration

Question: Discuss about the Accounting for Business Decision for Business of Exploration. Answer: Introduction: The company for discussion in this article is Accent Resources NL which is based in Western Australia. They are engaged in the business of exploration of minerals from ore. The company is mainly owned by Xingang Resources of Hong Kong with collaboration with Rich Mark Development (Group) Pty Ltd, who are engaged in the steel mill and shipping industry. The company is enrolled in the Australian Securities Exchange (ASX: ACS)(Accentresources, 2016). The companys main activity of exploration is focused on the activities of discovering and developing of iron ore, base metal and precious metal deposits at the project area assigned to them in the geographical area of Western Australia. The company is running with high level of professionalism to find out the proper acquisition of projects along with opportunities related to investments in mining companies which are already in the process of production or are in the process of starting production in mining(Accentresources, 2016). The mission of the company is to ensure maximization of value addition on the part of the shareholders by performing in such a fashion so that with proper evaluation of potential capacities for developing in both short and long term ensuring cash flow by the assets deployed for the purpose of their business and through this effort add value to the field of mineral discoveries(Accentresources, 2016). The company was launched in Western Australia on 18.02.2005. The company had been incorporated with the purpose of acquisition of the gold and base metal tenements which was under the possession of Tantalum Australia NL (TANL). The company was aspired to raise capital by enlisting themselves in the AX official list. The company had been engaged in the agreement with Tenement Acquisition and Option Agreement with TANL through which the company ahs got the right to purchase the gold and base metal tenements from TANL except M63/229 which was with the condition of a tribute agreement for the price of $ 1,000,000 cash with subsequent offer of shares of 7,500,000 in the company. The company has posted this matter in their prospectus published on 2005 for offering share for their business growth(Asx, 2003). The company is run by the Executive Chairman, Yuzi Zhow heading the board of directors. In his letter to the shareholders which was published in the Annual Financial Report of 2015 he had consented to the shareholders that the company is going through the phase of volatile and uncertain market conditions and for this reason the company had made deferment of their flagship project of Magnetite Range with the research and development is being continued for the better projected outcome of this project. Due to the uncertainty of iron ore market the project is being deferred for some time but the company will start its operation in the said project when the market of iron ore will improve. He had also assured that the company will continue with the present status of majority holdings via Xingang Resources Hong Kong and Rick Mark Development Pty Ltd and will be looking for the opportunities to explore and exploit so that the company activities will sore up. Mr. Yuzi Zhow had also told that the company will also involve themselves in the business with the development funding from the source of China(Hotcopper, 2014). Main Body: Statement of Financial position: The statement of financial statement of any company is featured with its balance sheet. We are giving below the analysis with XL sheet: - (page 23 of Financial Report of Accent Resources NL Ltd. for 2015)Chart attached at Appendices with name Chart 1 Analysis of Balance Sheet- Accent Resources NL Ltd period - f Y 2014 and 2015 particulars 2015 2014 variance in $ in $ Total Current Assets 1,273,188 2,462,333 (48) Total Non-Current Assets 3,617,267 16,333,270 (78) Total Assets 4,890,455 18,795,603 (74) Total Current Liabilities 206,725 230,588 (10) Total Liabilities 206,725 230,588 (10) Net Assets 4,683,730 18,565,015 (75) Total Equity 4,683,730 18,565,015 (75) The above analysis showed the financial position of the company as on 2015 with respect of its financial position in 2014(Finance, 2014). The following observations are found:- a) The total current assets of the company had found negative growth of 48%. b) The total non-current assets of the company had found negative growth of 78%. c) The company had only current liabilities which were de-grown by 10%. d) The net assets of the company had negative growth of 75% which is also the de-growth %age of total equity, too. Inferences:- a. The companys current assets comprise of cash and cash equivalents and short term deposits with receivables form goods and service tax refund. Both are with de-growth respective to 2014 which is not healthy sign for the company. b. The companys non-current assets comprise of plant and equipments and exploration and evaluation assets. While the plant and equipment is with negative growth, the exploration and evaluation assets are with positive growth with procurement of the same had been done in the F Y 2015. c. The company has only the current liabilities and that is comprised of payables and provision of employee entitlement. Both the items had faced negative growth during the financial year 2015 in respect of 2014. d. Total net assets and the total equity are with negative growth. The total equity is comprised of contributed equity which is kept as it was in 2014. The reserve of 2014 had been utilized and accumulated losses had grown to make the financial position of the company more vulnerable(Scribd, 2014). Stockholders equity: Stockholders equity analysis requires two different types of reports- a) accumulated Equity and b) the stockholders equity in numbers and value with the comparison to last year. We are giving below the analysis with XL sheet: - (page 24 of Financial Report of Accent Resources NL Ltd. for 2015)Chart attached at Appendices with name Chart 2A and 2B respectively. Analysis of Stockholder's Equity- Accent Resources NL Ltd Period - F Y 2014 and 2015 particulars 2015 2014 variance in $ in $ contributed equity 29,058,955 29,058,955 - accumulated losses (24,375,225) (10,670,040) 128.45 Reserves - 176,100 (100.00) Total 4,683,730 18,565,015 (74.77) The observations of the first report showed that the company had no increase or decrease of share capital for both the years. The accumulated losses had been increased with the reserves of the last year had been utilized for some reason. There are other observations like the accumulated losses of the company is increasing every year, and the 2014 figures of accumulated loss of $ 10,670,040 is the accumulation of loss of $ 2,656,578 since 2013. In the 2015 the company had accumulated loss of $ 13,881,285 which was resulting to accumulated closing balance of equity as $ 4,683,730(Financial Repot , 2005). The stockholders equity balance in umbers and value had not shown any sort of changes as the company is sticking to its equity capital and not intended to float fresh share for pulling money from the market. The analysis of stockholders equity balance in numbers and value:- We are giving below the analysis with XL sheet: - (page 32 of Financial Report of Accent Resources NL Ltd. for 2015)Chart attached at Appendices with name Chart 2 Analysis of Stockholders' equity balance in Nos - Accent Resources NL Ltd Period - F Y 2014 and 2015 Particulars 2015 2014 Variance In nos in nos Balance of equity share in Nos 181,000,233 181,000,233 - Analysis of Stockholders' equity balance in Nos - Accent Resources NL Ltd Period - F Y 2014 and 2015 Particulars 2015 2014 Variance in $ in $ Balance of Equity Share in Value 29,058,955 29,058,955 - Profit and loss: The income statement of Accent Resources NL had shown de-growth in the two different contributory heads of this account. They are revenue and expenses. We are giving below the analysis with XL sheet: - (page 22 of Financial Report of Accent Resources NL Ltd. for 2015)Chart attached at Appendices with name Chart 3. The analysis is given below:- Analysis of Income Statement- Accent Resources NL Ltd Period - F Y 2014 and 2015 particulars 2015 2014 variance in $ in $ Total Revenue 54,743 130,480 (58.04) total expense (13,936,028) (2,787,058) 400.03 in cent in cent earnings per common share (7.67) (1.47) 421.77 The observations showed as:- The company has revenue and total expenses to make its profit and loss account. The total revenue of the company had decreased by 58.04% while the total expense had reduced by 400%. The earnings per share is increased in negative value in respect of last year(Accentresources, 2015). The inference of p l account is:- a. The company has the revenue earning source as interest from financial institutions. The recognition of the income from interest from any financial asset is probably made when the economic benefits will be received by the company with the revenue amount may be calculated with reliance. The nature of interest income that it is accrual on the basis of period with reference to the outstanding of the principal an with the applicability of effective interest rate which is depending upon the rate which discounts the estimated future cash receipts with exact assumption with the factor of expected of the financial asset to the carrying asset value which was initially recognized. b. The company had different heads of overhead expenses in the form of administration expenses, depreciation, occupancy, directors fees, other expenses; write off exploration expenditure and impairment of exploration expenditure. Out of these, biggest contributor is impairment of exploration expenditure which had took place in 2015. This expense is due to the obsolete machineries used for earlier exploration, and the recovery value of those had generated the impairment loss of $ 11,508,299. c. The entire loss thus derived for both the years had been contributed to the p l account of the company with the resultant loss of $ 13,881,258 in 2015 which was features as $ 2,656,578 in 2014. d. For clarification of write-off clarification expenditure, it is being stated in the financial report that during the period of January 2015, the Katanning Project with no E70/2729 tenement was given up by the company and the capitalized carrying value of this tenement amounted to $ 1569857 had been written off in the year 2015 in the half yearly report, and the subsequent amount of $ 154,176 of expenditure with capital in nature had also been written off. e. Related to the impairment expenses booked in 2015, the Mt. Gibson iron ore tenements were declared impaired due to non-ability of deliverance by the said machineries. The capitalized value of this impairment losses are booked in the FY 2015 with the amount of $ 11,508,299(Openbriefing, 2016). f. This loss such contributed had made the dividend to the equity with negative valuation of 7.67 Cents in 2015 which was seen as negative valuation of 1.47 cents in 2014. Cash Flow analysis: Cash flow is the instrument through which the liquidity of the company can be ascertained the cash flow statement is featured in page no 25 of the annual financial report of the company for 2015. The spreadsheet will depict the analysis of the cash flow of the company for the f Y 2014 and 2015. We are giving below the analysis with XL sheet: - (page 25 of Financial Report of Accent Resources NL Ltd. for 2015)Chart attached at Appendices with name Chart 4. Analysis of cash flow statement - Accent Resources NL Ltd Period - F Y 2014 and 2015 Particulars 2015 2014 variance in $ in $ Net Cash Inflow(decrease) from operating activities (657,109) (818,411) (19.71) Net Cash Inflow ( decrease) from investing activities (530,074) (722,917) (26.68) Net increase( decrease) in cash flow (1,187,183) (1,541,328) (22.98) Observations: a) net cash flow from operating activities had found a negative variance of 19.71%. b) Net cash flow from investing activities had shown a negative variance of 26.68%. c) There is not such cash flow from financing activities found in either year. Inference: a) Cash flow from operating activities is comprised of interest received as inflow of funds where as payment to suppliers as outflow of funds. b) Cash flow from investing activities is comprised of payments for plant and equipment and payments for exploration and evaluation. c) There is a net decrease in net decrease in cash flow which is the accumulated value of these two elements of cash flow which are effective in the financial report of the company for both the years 2014 and 2015(Bloomberg, 2016). Conclusion: The financial report of the company had emphasized on different fields of financial aspects of the company. The financial report of 2015 had shown lots of negativity as per the accounting entries made in the books of accounts are concerned. The event of impairment of assets had made a great blow to the financial health of the company. But the company has to absorb that to make its sustainability in future. The company is engaged in mining and engineering operation with the exploration of iron, base metal and other precious metal within Western Australia and other parts of Australia. So far the balance sheet is concerned, the company is lacking of positive variance of current and non-current assets and the only ray of hope showed as the declining of the liabilities. The most concerned part of the financial report is the cash flow statement which had shown the net cash and cash equivalent ending at the end of the year 2015 as miserable. There was no such revenue in the last year except the revenue generated from the interest from the bank deposits. The company cant survive like that. The overhead expenses are there to be paid in regular intervals. There is another area of concern. The dividend declaration of the company showed negative amount per share which was prevalent from last year. The negative dividend will reduce the face value of the share and thus the shareholders will be affected due to loss of capital and subsequent stake in the company. The company is passing through a transition phase as the flagship project like Mt Gibson Iron ore had been dropped from their ventures and that had caused high level of cost without any effective return. The company has got certain good recommendations from the annual report which should be immediately taken care with execution so that the company comes to the path of sustainability. The company, if gets a good assignment in the project, can raise funds from the market through the process of ASX, but for that they have to comply all the steps related to offer of new shares in the market. As the overhead costs are constant and will be till the time the company in existence, the company should immediately look for an avenue through which they can sustain with the focus on their future projects. Recommendation: The recommendations of studying the annual financial report of 2015 are being highlighted below:- a) Need of an audit and risk management committee to be established. b) The said committee is to be structured by the non-executive independent directors with the chair of the independent personnel who is not in the board. c) The Audit Committee should possess a formal charter with the provision of appointment of external auditor. d) Company should have the procedure of establishing written policies to avoid any confusion regarding the compliance of ASX. e) Respecting the rights of the shareholders by introducing an effective module of communication policy with the shareholders with initiating the encouragement of their participation at AGM with their views to be shared. f) To ensure that the company must publish corporate governance statement in the company website. g) Effective recognition and management of risk management. h) Remunerate the right people in the right way with fairness and responsible way to ensure retention of the right professionals. To elaborate these above points, the annual financial report had urged on the necessity of the recommendations as it is new company and need the guidance for improving their activities, it is the first and foremost area of concern that the company along with its Board should think about the recommendation as per the gravity of the situation and implement them at earliest to get the full favor out of it. The audit and risk management committee is required as the company is not involved in general process of manufacturing and sales operations. It is most required to assess the risk of the upcoming projects and set the necessary steps or checks to mitigate the loss probability. Being launched in 2005 and enlisted in ASX, the company ahs to ensure the proper compliance related to ASX so far their listing is concerned. there most be professional outlook in this aspect as the same is vital when the company will grow more for the purpose of remuneration and retention of the right profession als, the company needs due to its existence across the world. The governance part of the corporate, there should be transparency through proper publication of relevant documents like notice of the meetings, publication of AGM for the stakeholders of the company. To encourage the shareholders to take part in the AGM with the disclosure of their views or grievances which will add value to the organization so far its operation is concerned. All these recommendations should be followed strictly so that the company can find the path of success. References: Accentresources, 2015. Financial report. [Online] Available at: www.accentresources.com./index.php?option=com_docmantask=doc [Accessed 25 September 2016]. Accentresources, 2016. Objectives and Strategies. [Online] Available at: https://www.accentresources.com.au/index.php?option=com_contenttask=viewid=14Itemid=29 [Accessed 25 September 2016]. Accentresources, 2016. Welcome to Accent Resources N.L. [Online] Available at: https://www.accentresources.com.au/ [Accessed 25 September 2016]. Asx, 2003. TantaLum. [Online] Available at: https://www.asx.com./asxpdf/20030404/pdf/00354449.pdf [Accessed 25 September 2016]. Bloomberg, 2016. Company Overview of Accent Resources N.L. [Online] Available at: https://www.bloomberg.com/research/stocks/private/snapshot.asp?privcapid=22744549 [Accessed 25 September 2016]. Finance, 2014. Accent Resources N.L. [Online] Available at: https://www.google.com/finance?cid=700485 [Accessed 25 September 2016]. Financial Repot , 2005. ANNUAL REPORT. [Online] Available at: www.accentresources.com [Accessed 25 September 2016]. Hotcopper, 2014. Accent Resources NL. [Online] Available at: https://hotcopper.com./asx/acs/ [Accessed 25 September 2016]. Openbriefing, 2016. Accent Half-year Report. [Online] Available at: https://www.openbriefing.com/AsxDownload.aspx?pdfUrl=Report%2FComNews%2F20160315%2F01722446.pdf [Accessed 25 September 2016]. Scribd, 2014. Accent Resources N.L. (ACS) - Company Profle and SWOTAnalysis. [Online] Available at: https://www.scribd.com/document/233169428/Accent-Resources-N-L-ACS-Company-Profile-and-SWOT-Analysis [Accessed 25 September 2016].

Syd Barrett and the Music of Pink Floyd free essay sample

This paper covers many areas of the band Pink Floyd while discussing the roles of the members of the band. Focus is on Syd Barrett. This paper discusses the band called Pink Floyd. The author looks at the formation of the band, the members as well as some of the bands successes. The description focuses on the main member named Syd Barret and his impact on the band. Pink Floyd is well known as one of the most successful rock bands of all time. The band has managed to span its success over four decades, beginning from its first album in 1965 all the way until its latest album, Echoes, which is expected to be no less successful than any of the other Pink Floyd albums (Williamson 1). While it may be argued that the key to Pink Floyds real success came from the members who were in the band while they produced successful albums, the inspiration for those albums came from Syd, and the band itself was a creation of Syd Barrett. We will write a custom essay sample on Syd Barrett and the Music of Pink Floyd or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Syds short but witty career did not last long, but he will remain a legend in the history of rock. Syd Barrett was one of the brightest and most influential music figures of the Psychedelic Rock era.

How to Write an Acceptance Speech Essay Example

How to Write an Acceptance Speech Essay Example How to Write an Acceptance Speech Paper How to Write an Acceptance Speech Paper Before we begin talking about how to write an acceptance speech, let’s talk about what it basically is. Acceptance speeches are given by those people who have received an award of any kind like a degree or memento. If you are a person that is due to get an award for something then it is probably a good idea for you to learn how to write an acceptance speech. The reason why it is suggested that you pre-write an acceptance speech is because it is a lot more challenging than it seems. Why this is so is because you have to deliver a speech in a short amount of time which is captivating, original and witty too. This is why it is recommended that you write and rehearse your acceptance speech before the time comes when you have to go on stage and deliver it. Although acceptance speeches are written on different subjects, there are certain areas or rules that are same for all and you need to learn all of them. Â  First thing first, you need to thank the person who is presenting the award to you. You need to show gratitude and do it in a way that the presenter feels proud. It sometimes happens that the person who is supposed to receive is not present and so you have to receive it on their behalf, in such a case make sure to mention that you are speaking in reference to that person and not yourself. In all your life time, you will have seen at least one award ceremony right? Whether film, drama or music, if you have then you without doubt must have heard these celebrities speak of the people who have made this award possible. Well this is exactly what you need to do, you have to mention the names of all the people who were involved in the award. Don’t mention a long list of people but instead keep it short but focus on the larger group of people. Once you are done with all the thanking, mention how it is you reached to the point for which you got the award. You can talk about many different things and even teach a lesson or two in the process. Talk about the events that lead up to the place where you are and show that you were steadfast and untiring. The last thing to mention is the emotional value behind the award, remember to state that it is not just a trophy that is meant to go on a showcase but represents so much more.

Quotes From Great Writers About the Month of April

Quotes From Great Writers About the Month of April April is a month of transition. It arrives when winter has just ended and spring is beginning, symbolizing a period of rebirth. With this roundup of quotes about April, learn how writers from William Shakespeare to Mark Twain viewed this key month of the year. The Nature of April Many poets and writers have focused on the natural beauty present in April- birds singing, rainbows, and the first flowers of spring. A gush of bird-song, a patter of dew, A cloud, and a rainbows warning, Suddenly sunshine and perfect blue- An April day in the morning.  - Harriet Prescott Spofford, April Again the blackbirds sings; the streams / Wake, laughing, from their winter dreams, / And tremble in the April showers / The tassels of the maple flowers.  - John Greenleaf Whittier, The Singer April comes like an idiot, babbling and stewing flowers.  - Edna St. Vincent Millay Now the noisy winds are still; / Aprils coming up the hill! / All the spring is in her train, / Led by shining ranks of rain; / Pit, pat, patter, clatter, / Sudden sun and clatter patter! . . . / All things ready with a will, / Aprils coming up the hill!  - Mary Mapes Dodge, Now the Noisy Winds Are Still Sweet April showers / Do spring May flowers.  - Thomas Tusser When April winds / Grew soft, the maple burst into a flush / Of scarlet flowers. / The tulip tree, high up, / Opened, in airs of June, her multitude / Of golden chalices to humming birds / And silken-wingd insects of the sky.  - William Cullen Bryant, The Fountain A Month of Symbolism For many writers, April symbolizes youth, newness, and promise. However, for some poets (such as T.S. Eliot), April also stirs up memories and prompts reminiscences of the past. April... hath put a spirit of youth in everything.  - William Shakespeare April is the cruelest month, breeding / Lilacs out of the dead land, mixing / Memory and desire, stirring / Dull roots with spring rain.  - T.S. Eliot, The Waste Land April is a promise that May is bound to keep.  - Hal Borland April prepares her green traffic light and the world thinks Go.  - Christopher Morley, John Mistletoe April Showers as Tears   Some poets and writers have described April rains as tears, symbolizing the passing of time and the changing of the seasons. Every tear is answered by a blossom, / Every sigh with songs and laughter blent, / April-blooms upon the breezes toss them. / April knows her own, and is content.- Susan Coolidge (Sarah Chauncey Woolsey), April For April sobs while these are so glad / April weeps while these are so gay,- / Weeps like a tired child who had, / Playing with flowers, lost its way.- Helen Hunt Jackson, Verses- April Old April wanes, and her last dewy morn / Her death-bed steeps in tears; to hail the May / New blooming blossoms neath the sun are born, / And all poor Aprils charms are swept away.  - John Clare, The Last of April Sweet Aprils tears, Dead on the hem of May.  - Alexander Smith, A Life Drama A Period of Joy and Promise For many poets and writers, April symbolizes renewal and rebirth. Our spring has come at last with the soft laughter of April suns and shadow of April showers.  - Byron Caldwell Smith Sweet April-time- O cruel April-time! / Year after year returning, with a brow / Of promise, and red lips with longing paled, / And backward-hidden hands that clutch the joys / Of vanished springs, like flowers.  - Mrs. Craik (Dinah Maria Mulock), April The April winds are magical, / And thrill our tuneful frames; / The garden-walks are passional / To bachelors and dames.  - Ralph Waldo Emerson, April The children with the streamlets sing, / When April stops at last her weeping; / And every happy growing thing / Laughs like a babe just roused from sleeping.  - Lucy Larcom, The Sister Months April 1. This is the day upon which we are reminded of what we are on the other three hundred and sixty-four.The first of April is the day we remember what we are the other 364 days of the year.  - Mark Twain The sun was warm but the wind was chill. / You know how it is with an April day. / When the sun is out and the wind is still, / Youre one month on in the middle of May. - Robert Frost, Two Tramps in Mud Time

Materiality in Auditing(Discuss these abstracts in the context of Essay

Materiality in Auditing(Discuss these abstracts in the context of academic research and recent developments in audit regulation and practice) - Essay Example 1647). These definitions point to its relevance today especially in the recent drive for transparency, ethics and responsibility in the auditing process, which will be explored, among other things, in relation to materiality in auditing. Audit pertains to a review of financial data by an independent third-party auditor. The outcome of the process involves his or her financial statements, including his or her opinion regarding the legitimacy of the data reviewed. Materiality becomes relevant in auditing when risk emerges. This risk usually stems from errors or omissions in financial reporting. The impact is based on the degree by which it affects the decision making of those who use the information from the financial statements. For instance, a small error or omission in a periodic procedure could lead to a cumulative risk that could greatly influence the financial information since there is the possibility that it occurs on periodic basis. The importance of materiality can be demonstrated in the process by which it is conducted (see Fig. 1). Ideally, all audit procedures should undergo materiality considerations from the very first stage. According to Bragg (2011), as early as the identification of the nature, timing and extent of the audit procedure, materiality should already be determined. Specifically, it should be undertaken in: 1) the design of audit procedures for mechanisms to detect misstatements; the pursuit of the elimination of audit risk; and, the assessment of the risk of material misstatement as the basis for the audit procedures (Bragg, pp.25). These variables underscore how materiality forms part of the foundation of sound audit procedures, one that is capable of addressing errors and risks. The defined object of audit underscores this as auditors are expected â€Å"to carry out procedures designed to obtain sufficient appropriate audit evidence†¦ [in order]

International monetary policy Term Paper Example | Topics and Well Written Essays - 5000 words

International monetary policy - Term Paper Example Under that regime higher employment and sustainable economic growth was regarded through low inflation as one of the theoretical framework of monetary policy (Solow & Taylor, 1998). The effects of money supply decisions are transmitted through interest rate channel through the economy. The transmission mechanism in the economy is not as simple as it seems since there are uncertainties about timings, expectations, exchange rate, interest rate and balance of payments (Canada, 1999). This traditional framework of monetary policy has been effective for the domestic and closed economies but with the changing scenarios of economic integration and interdependence. This emergence of new economic activities across borders gave birth to a new dimension of monetary policy which was named as International Monetary Policy. International monetary policy analyses the effects of policy decisions over international finances of a country through exchange rates (Odell, 1982). Monetary policy only overlook the domestic aspect of interest rate while in international monetary policy the focus is more on balance of payments and on balance of trade. Policy decision of money supply lead to appreciation/ depreciation of currency while other factors remain same due to which exchange rate may overshoot instantly. Considering such complications and impediments, international monetary policy can serve the purpose to achieve target through either stabilizing exchange rate or through fixed exchange rate or through currency unions or through dollarization (Scammell, 1975). So, traditional monetary policy doctrine failed to capture the independent nature of monetary policy. The regime of International monetary policy was first acknowledged around four decades ago which recognized the international monetary policy spill over and helped in reconsidering and reshaping the macroeconomic and open economy monetary models. International policy regime since its

Post-modern management Essay Example for Free

Post-modern management Essay It has always been the goal of man to be able to describe humanity and the world in which they live in. In doing this, we are inclined to search for answers, to find resolutions to our needs and problems. Decisions become important and the ability to use knowledge to make intelligent choices become essential. It is not such a wonder then that through all those years, man has developed countless theories and practices and had reinforced them with countless examples. In the world of management and leadership, the conventional approach to things involves a rigid and tested way of creating solutions. Traditional management science, furthermore, involves the use of computational processes to organizational decision making. It starts off with the recognition and definition of the problem in the real world. The ultimate goal then is to find what is needed is to be able to bridge what the present situation lacks to what the intended result is. It is a beginning of the search for improvement. Conventional methods use an idealized and linear manner to fuse the problem and a known pattern or puzzle to create a solvable model. To make a good intellectual decision, it is necessary to conduct optimization, forecasting, modeling and simulation, and decision analysis. It involves finding out what the best feasible option is, what it entails for the future and what its result would be for varying situations. Models are used wherein the object is to be able to match a puzzle to represent the problem in the real world. Traditional models such as linear and dynamic programming, queuing, discrete-event simulation and causal models are used and from all of these, ultimately the best decision is made. This discipline has become integrated to the basic field of management and has become a standard for various functions of business. (Whalen, 2001) In the context of marketing, traditional methods of simplification and reduction to formulae are used. Highly structured devices, pre-determined market and brand standards are employed to achieve desirable goals. Marketers are the one controlling and driving these goals and therefore consumers respond to this. (McKernon) Robbins, in the article of Summers et al. , further reinforces these patterns of cause and effect by relating organizational behavior through scientific methods. The real world is â€Å"mirrored† by organizational behavior through methods of investigating behavior†. (Summers, 1997) Robbins argues that most of the generalizations of man are made on the basis of intuition, not proven facts and thus investigation is needed. Intuition is likened to common sense and that, most of the times, it is inaccurate. Robbins further explains that common sense is different for different groups of people and that investigation tackles diversity. By investigating, managers can better and more precisely handle and predict the behavior of their personnel. This investigation must be coupled with good research especially on the comparison and weighing trade-offs. The use of case studies, surveys, and experiments must be implemented. Robbins further reiterates that generalizations and conclusions must be based on systematic study, scientific evidence supported by verified data. Organizational behavior knowledge is attained by avoiding intuitive approach and focusing more on knowledge based on meta-quantification analysis and surveys. (Summers, 1997) The leader or manager eventually uses these techniques to properly guide the organization and his/her employees. Optimal leadership ultimately depends on internal and external factors. In the organizational behavior perspective, leaders use contingencies such as national culture, gender and race to improve and strengthen the relationship with subordinates. This contingency theory theoretically provides the manager with the capability to independently make decisions and to do amendments necessary to obtain the desired result. Summers et al. , argue that this is a one-sided view. The conventional organizational behavior methods only show how managers can exercise their influence on the workers but not the other way around. Traditional ways involve exploitation and discipline and encourages an ideology of domination. â€Å"Managers are taught skills in getting workers to accept the status quo, to get ahead and to get along with others but not to question the game plan†. (Summers, 1997) As evident in the deconstruction of Robbins article, Summers et al. propose a de-emphasis on this rigid structure of conventional management. Whalen et al advocate this postmodern view and puts focus on discourses and de-emphasized precise and fixed meanings. With this premise, the dynamic quality in knowledge is established. Soft computing is rallied to be a faster, more creative approach to solutions although admittedly, it welcomes inaccuracy and ambiguity. In the perspective of knowledge management, however, this postmodern approach provides ways for problem management that cannot be quantified through mathematical computations. Whalen et al. further discuss three types of knowledge approach, creation by means of evolutionary and neurocomputing, deployment through decision support systems, and discovery by data mining, applied virtual reality and data visualization. In neural methods, the model build on gathered data and experimentation and proceeds by the random systematic search. The model is based on a fixed database and relies on the matching that of an existent criterion. With experimentation, on the other hand, the aim is to look for an action from a set of choices and parameters that would result to the desired outcome. Decision support systems may also use the case-based approach. Knowledge is derived from various case studies and banks on experiential logic to create the optimal response to a problem. Moreover, data mining utilizes different techniques to look for patterns that associate and correlate various fields of databases. Data visualization and virtual reality applications likewise bring the important contribution of human perception that is irreplaceable by artificial computer simulations. Whalen et al. stress the importance of humanizing the decision process and that the organization’s stakeholders are best catered to when managers are able to produce the right choices that assert the organization’s goals and mission. As the world is getting more complex and dynamic, a postmodern stance must be advocated and that this will â€Å"greatly advance our ability to understand how humans make perception based rational decisions in an environment of imprecision, uncertainty and partial truth† (Whalen, 2001) The postmodernism approach also applies to consumer marketing. The media and marketing are important to aid the people in knowing and explaining the things around them and the events that are occurring. While the consumers are getting smarter, a need for a more suited method arises. In postmodern marketing, the styles of consuming and strategies of the consumer are given more emphasis and focus. In an environment that is mobile and complex, sustainable dynamic techniques must be employed. This approach challenges diversity and creates avenues for discourse among differing people. This is beneficial to managers, employees, consumers, and stakeholders alike. With the right facilitation of information, a brand can reach more of its market and thus generate more favorable returns. Postmodernist approach also banks on the use of critique and story-telling for consumers. Effective stories would be able to connect to the consumer and that its result relies on its ability to provide the consumers with meaning and explanations. Critique, on the other hand, is essential for a brand in that it generates feedback; whether it was a success or not depends on the informed reactions of the users. Reinvention and smooth changing of styles are important techniques in a rapidly changing world. A careful way of guiding the consumers from the familiar and traditional to the contemporary and new must be done with good aptitude. McKernon) It is a fact that the world has increasingly become more complex and ever-changing. At the very least, the knowledge that we have to gain and understand about life in general is much more vast and challenging and that traditional methods and techniques for problem solving, whether in organizational behavior or marketing might actually be lacking in such that they may not be able to solve and explain the entirety of the world’ s troubles and unquantifiable conceptions. It is therefore imperative that a healthy mix of traditional and postmodernist approach to business and management be utilized to be able to grasp more of what the world is telling us. Leaders, employees, customers and stakeholders alike must be able to make informed decisions and take into consideration the various models, theories and practices both old and new for them to make real and objective sense of the world and its organization.

Media Critics Beavis and Butt-head :: essays research papers

According to Douglas Rushkoff’s in his article Hating What Sucks, Beavis and Butt-head are media critics, instructing viewers on how to criticize music videos. I believe the way Beavis and Butt-head go about their criticism and commentary is undermining our value system.   Ã‚  Ã‚  Ã‚  Ã‚  In TV’s Anti-Families: Married . . . with Malaise, Josh Ozersky states â€Å"no one who watches TV is going to stop because they see TV criticized.† He goes on to say that we feel flattered by this criticism and continue watching television anyway. Beavis and Butt-head can be seen in the same light when they criticize music videos on MTV. â€Å"In doing so they again demonstrate for us how to watch TV in the nineties,† according to Rushkoff.   Ã‚  Ã‚  Ã‚  Ã‚  I can only interject that when we watch TV being criticized by these characters we feel a sort of power from the knowledge their criticism gives us. But is this the only thing keeping our eyes glued to the tube? Ozersky writes, â€Å"TV has never shown us TV; rather, it shows itself to us as a laughable, absurd, and harmless entity, much like the characters on its shows.† The criticism of TV doesn’t go far enough to keep us from watching it. We feel that TV is harmless and this is what keeps us going back for more.   Ã‚  Ã‚  Ã‚  Ã‚  Beavis and Butt-head qualify as being dysfunctional. So is this the kind of show you would find many cultural values in? Rushkoff argues that the show â€Å"promotes viewer awareness by allowing us to witness area where the characters’ own detachment has been compromised.† He says this in reference to Beavis watching an Aerosmith music video and lighting up a cigarette when the Aerosmith singer does. In this instance the author suggests he fell for the manipulation of the media. By the same token, Rushkoff contradicts himself and his pro-Beavis argument. Perhaps it is just a red herring, but by showing that the media manipulates Beavis it isn’t a very good argument for watching TV, much less Beavis and Butt-head.   Ã‚  Ã‚  Ã‚  Ã‚  In all reality, people do watch Beavis and Butt-head and other anti-family television shows. The power we feel in the act of criticizing and the seemingly harmless antics of these shows gives us a reason to keep watching and criticizing TV despite the irony of it. Because we know TV characters have no power to change their situations in the TV world we feel we are above them and can watch TV with harmless effects.

Stalin and Clay Perspectives

Do you think communism was contained well after WWW? I believe that communism was not contained very well after WWW because communism managed to spread to Korea, Vietnam, China and Cuba. Communism parties took control in these countries. This spread of Communism was exactly what we didn't want because If Communism spread too much then we would lose control of It and then It would spread to most of the Middle East. Losing control of communism would be a disaster, If Communism spread to most of the Middle East hen who knows where else it will go.Luckily Communism didn't spread to as much of the Middle East as I had feared it would. What is your perspective on the Blockade? I personally believe that the Berlin blockade move made by Stalin was an act of war because by blockading off the vital railways and roads to West Berlin, the USSR were starving a whole civilization. This action was also demonstrating that Stalin was trying to force us to give him our (U. S. Britain, Italy) parts of Berlin to him and this was a very aggressive move, trying to bend us to his will. Why do you hold this perspective?I hold this view because starving a whole civilization and forcing other nations to give him land cannot be anything less than an act of war! Stalin knows this is an act of war but he's so focused on controlling all of Berlin that he will do what it takes to try bend us over to his demands. We were not going to give in though; I knew that I had to think of a way to deliver supplies to West Berlin. Believe that this move by Stalin was also due to his hatred of the German people. Although what Russia and Stalin suffered during WWW was terrible, he should not be punishing innocent civilians like his in a time so soon after war.What actions did you take as a result of your perspective? We knew we couldn't let the West Berliners starve, but we also couldn't give in to Stalin. I originally was going to move Tanks up to the blockade to Intimidate Stalin and make him move the b lockade but others thought this might cause war. We decided to airlift supplies to West Berlin, although this was very expensive it was a perfect idea, we used the Berlin airways to send planes over to deliver food and other needed supplies. This would mean that we could supply to Berlin while not taking an aggressive move towards Stalin.What is your perspective on the airlift? The Berlin Airlift was a great success! We managed to supply tons and tons of food to Berlin, we had airplanes landing in West Berlin and taking off every three minutes. We were sending five thousand tons of food every day! This was far more than when we were supplying via railway. Even though I originally wanted to take a more down the planes due to this being considered a war act. He did fly planes extremely close to our planes though. Just under a hundred pilots died because of this aggressive act by Stalin.Why do you hold this perspective? The airlift is what saved the Berliners and also what saved our pa rts of Berlin. If we didn't airlift then either West Berlin would starve or we would have to give away our parts of Berlin. The airlift was the perfect counterpart to Stalin's blockade. He thought he had us in a corner but the airlift proved him wrong. We could supply huge amounts to Berlin quickly and effectively. I believe that Stalin shot himself in the foot by putting up the blockade. We managed to get huge amounts of food to the Berlin people, and we kept our parts of Berlin.This is the opposite of what Stalin wanted. I truly believe that the airlift was one of the best decisions made during the Cold War due to it being non-aggressive and how successful it was for supplying to West Berlin. What are your views on WWW ally USSR now becoming a foe? I think it is a great loss to lose USSR as an ally. They were a very strong fighting force and practically won the war as hard as it is to admit. They did sacrifice a lot to defeat Germany, USSR had 8,806,000 casualties during WWW and t hat far exceeds everyone else's. Russia became too greedy after the war though.They wanted to keep Germany weak and wanted to take too much of Germany. I do hope that someday we could become allies again with USSR. Why were you going to take an aggressive approach to the Blockade by moving tanks up? I believe that the Berlin blockade by Stalin was an act of war, and this deserved to be replied to with an aggressive act. I believed that by bringing tanks to the blockade, we could intimidate Stalin and make him take down the Blockade. I believe this would have been a good option, the airlift urine out to be a better option though.By moving tanks up to the blockade this could have started a war so I am glad that we chose to airlift supplies instead of a more aggressive approach. During the Blockade what did you think the relationship between USA and USSR would be like in the future? I believed that the relationship between us and the USSR wouldn't be the same for a long time. I knew th at for at fifty years there would be tension between us due to what is happening right now. There already was tension during WWW before the blockade but now because of the blockade the tension will be rater than ever.I knew that someday, If we became allies, the tension would easy, but that day wouldn't be for a long, long time. Interview with USSR leader Joseph Stalin: What is your perspective on the Blockade? The blockade was absolutely necessary! The Allies were taking most of Berlin when it was USSR who sacrificed the most during WWW. To make matters worse, the allies merged their parts of Berlin together as to say that they are friends and we are enemies! We didn't sign any agreement saying that the allies could have access to our railways through to our part of Berlin anyway.We also needed to keep Germany weak and not let them get back to power by supplying so much to them. Why do you hold this perspective? I believe that the blockade was necessary because it us who had 806,00 0,000 a formal agreement letting allies have access to West Berlin. I put up the blockade because we deserve more of Berlin! If I did nothing and Just let the Allies have most of Berlin then we could never demand anything again. Another reason the blockade was put up was because we have to keep Germany weak! If we keep giving them applies and feeding them, giving them an economy and more luxuries then they will get back to power again.We must keep Germany weak because I will never forget how they treated us, and how many they killed. What is your perspective on the Airlift? The airlift was most definitely propaganda. The allies are saying that they are airlifting simply to supply to West Berlin and not give in to my demands but I know that the airlift is purely for propaganda purposes. All the sweets and luxuries they are supplying to West Berlin are sending a message. The allies are saying that their art of Berlin is better, living is better, you will get these luxuries, they are s aying for everyone come on to their part of Berlin.Why do you hold this perspective? I hold this perspective because the Allies can fool everyone else with their thoughtful, caring airlift, but I know this is Just their plan to advertise their part of Berlin. This airlift though, the allies were managing to supply more than before because of this propaganda, I tried flying planes close to their planes but I knew that it was only a matter of time before something happened such as someone shooting a plane down ND then that would mean I declared an act of war, even though the airlift was an act of war, I couldn't display this or a war would start.What actions did you take as a result of your perspective? The blockade had the potential to start another war, because of this I knew had to take the blockade down, although this pained me to do so, I knew I had to do it because the blockade was only benefiting the allies and sooner or later, an act of war would have occurred. None of us want ed a war so soon after WWW had ended. The results of another war would have been devastating for everyone. Also because of he new nuclear technology I believe that another war would completely demolish the world as we know it.What did you aim to achieve by blockading West Berlin? I was aiming for the allies to give in to my demands and give me their part of Berlin, if they gave me their part of Berlin, then I'd lift the blockade. One other thing I was trying to achieve was keeping Germany weak; I didn't want their capitol to become so strong suddenly after WWW. If we kept giving them supplies then they would become strong again Just like after WWW, and they would start another war. What are your thoughts on the Berlin Wall? The Berlin wall was a very smart move by Nikkei Khrushchev.Although it wasn't me who put up the Wall, I would have done the same thing if I was still leader. The Berlin Wall was an effective solution for separating the Berliners. It was a lot better than when the re was Just barbed wire and guards guarding the border. The rate of West Berliners escaping to other parts of Berlin dropped drastically when the Wall was built in 1961. I am extremely glad that this decision to create the Wall was made; it separated the Berliners very well and meant they could not leave West Berlin and we

Leap, Bryan Doyle Essay

Before the Leap In 2002, Brian Doyle, an editor for the Portland Magazine, wrote the critically acclaimed poem, â€Å"Leap†, in remembrance of the victims September 11th, 2001. Brian has also authored ten major books including The Grail, The Wet Engine, and the novel, Mink River. Doyle has written numerous essays and poems since 1999 including Credo, Saints Passionate & Peculiar, and Two Voices. Additionally, Doyle’s books have been finalists four times for the coveted Oregon Book Award and his essays have been featured in publications like The American Scholar, Harpers, and The Atlantic Monthly. Upon reading the title of the poem, â€Å"Leap†, by hailed author, Brian Doyle, and considering the title of the section in the text book, â€Å"Faith and Doubt†, I was thinking the poem would, more or less, concern taking the proverbial â€Å"leap of faith†. I was wrong. The poem revolves around the actual physical action of one leaping out into the air, more specifically, those â€Å"jumpers† who consciously made the incredible decision to leap from the blazing conditions in the Twin Towers to their deaths on September 11th, 2001. Doyle used a fair amount of imagery to add an incredible level of depth and to provide readers with a terrifying mental picture of that horrific day in America. Consider one of the opening lines describing the sight, â€Å"Many People Jumped. Perhaps hundreds. No one knows. They struck the pavement with such force that there was a pink mist in the air. † (1168). Doyle effectively implemented figurative language throughout the poem to provide the full effect of being a shell-shocked, stunned bystander at the sight of 9/11. Additionally, Doyle told of â€Å"A kindergarten boy who saw people falling in flames told his teacher that the birds were on fire. † (1168). This use of imagery made me feel as though I was there. I believe the author used the â€Å"couple† in the poem to symbolize the strength of human resolve. As readers, we are unclear as to who they were, where they came from, or whether they even knew each other before they grasped each other’s hands as they leaped to their deaths far below, to escape the intense heat, toxic gases, and engulfing flames. Doyle also made reference to different onlookers witnessing the â€Å"couple† as they leaped together, hand in hand. This was symbolic of the intense, far reaching, familiar pain shared by so many around the world as they watched the towers fall to rubble. Doyle also mentioned the couple’s hands quite a few times throughout the poem. I believe he intended the couple’s hands to be symbolic of the strength of the human bond, as well as, the courage that we gain, as humans, through our bonds. But he reached for her hand and she reached for his hand and they leaped out the window holding hands. † (1169). The author successfully makes use of the first person point of view to place himself right there, as a witness of the tragic event, along with the others mentioned in the poem. Again, while he is in the first person, Doyle focuses on the clinched hands. He recalls, â€Å"but I kept coming back to his hand and her hand nestled in each other with such extraordin ary ordinary succinct ancient naked stunning perfect simple ferocious love. † (1169). However, he too is unsure who the couple really is but he is intrigued by their hands, their bond, their strength, their agreement, and their courage to do, together, what has to be done. He mentions that, â€Å"Their hands reaching and joining are the most powerful prayer I can imagine. † (1169). At the end of the poem, Doyle writes, â€Å"Jennifer Brickhouse saw them holding hands, and Stuart DeHann saw them holding hands, and I hold onto that. † (1169). The author feels a sense of peace in knowing that the couple was witnessed by others. Their moment in time, their raw emotion, their true human characteristics took over and they leaped, together. Doyle makes use of a powerful simile towards the end of the poem that compares humankind finding and accessing their inner greatness to, â€Å"seeds that open only under great fires†. (1169). He continues to describe our lives as they almost instantly decay into an unknown state, our most powerful, instinctive human traits surface and are focused with an extreme intensity, enabling us to overcome our fears and do what is required. Doyle writes, â€Å"to believe that some unimaginable essence of who we are persists past the dissolution of what we were, to believe against such evil hourly evidence that love is why we are here. † (1169). As a reader, my emotion compels me to believe the couple, possibly nothing more than strangers, at the brink of their inevitable dissolution, experienced the miracle of love, compassion, and bravery that are all intertwined throughout the complexity of our human nature. I think that the author used the simile, â€Å"like seeds that open only under great fires†, to describe the epic effect that our human spirit is able achieve in even the worst possible scenarios. After reading the through the entire poem more than a few times, I realize that the title, â€Å"Leap†, truly is about realizing the power of the bonds we share as human beings. Even as our lives, in a complete state of disarray and chaos, are forced to come to an end, we are able to harness the miraculous strength of our bonds, and focus it in a way that allows us to achieve a sense of peace during our final moments. I believe the author intended for his readers to hope that the couple, in their final moments before they leaped into the â€Å"smoking canyon†, were able to experience this miracle and find that peace before they took the leap, together, into the unknown.

Empirical inquiry Essay Example

Empirical inquiry Essay Example Empirical inquiry Essay Empirical inquiry Essay Case study research methodology is an empirical inquiry, which is used to study a specific situation within its real-world scenario; in the event that the boundaries between the specific situation and the real-life context are not clear; and in which there are various sources are used (Cavaye 1996). This paper reports on the challenges, both practical and theoretical, experienced when this research methodology was employed in studying the key considerations for a long term success in large family businesses. First, the report describes the research design or approach employed, in this case, the case study approach. It presents the experience of using the case study research design in two real world family businesses, in which, one is our family business which is reaching its third (3rd) generation with me. The report describes the challenges that are faced and state the lessons learned in this experience, that, the case studies are very active and useful aspects of the study, and that the participant or persons in the case studies, influences the research conduct. It offers a critical review and personal reflection with regards to whether and why the research approach applies to the dissertation in question. All research designs, irrespective of where there being applied, have their merits and demerits. Therefore, when choosing a research method/design to be used in a given study, there are many factors that need to be considered. While undertaking a dissertation, several approaches may be considered including evaluation of research requirements and then developing a research plan. This was the approach that preceded the selection of the research approach, the case study method. In this case, the dissertation topic was â€Å"What are the Key Considerations for Long Term Success in Large Family Businesses? † This dissertation explored the challenges that family businesses experience with regards to continuation of the business for the generations that follow. This is because, the number of family members keeps increasing and not all have the same set of required skills and knowledge for working in the family business or getting involved in the family business decisions. The assumption is that, challenges exist with regards to the future of family business unless certain careful measures are taken. This is the purpose of this research, exploring and outline the key steps that would guarantee the success in large family businesses. The goal of this study was to understand how business roots and emotional attachment of family members to the business help in creating and ensuring the continuity of the business, besides the creation of safe jobs and a stable economy. Additionally, the research focuses on how personal interests, family interests and business interests are reconciled, specifically, with regards to how finances are managed, decisions are made, employee evaluation and performance measures are carried out, and new hiring done. Given that focus is more on relationships, emotions, and interests of family members with regards to the family business, qualitative research techniques are employed (Darke et al. 1998). These techniques, according to Myers (2009) were preferred because of the of the research’s goal and purpose, as search, the case study approach was deemed ideal. There were no challenges encountered in selecting the research methodology. However, putting or using the selected/chosen research method in carrying out the case study neither proved unproblematic or simple. Despite taking care with regards to dealing with known methodological and theoretical challenges of the case study approach, its practical application is what proved difficult. This report describes the research design or approach employed, in this case, the case study approach. It presents the experience of using the case study research design in two real world family businesses, in which, one is our family business which is reaching its third (3rd) generation with me. The report describes the challenges that are faced and state the lessons learned in this experience, that, the case studies are very active and useful aspects of the study, and that the participant or persons in the case studies, influences the research conduct. It offers a critical review and personal reflection with regards to whether and why the research approach applies to the dissertation in question. Finally, the lessons learned from the use of case study methodology in carrying out the research are discussed and a conclusion offered discussing how the chosen research methodology would alleviate the envisaged overall challenges in carrying out the dissertation.

Avoiding Physical Punishment In Child Rearing Essay

, Research Paper Is # 8220 ; saving the rod # 8221 ; botching or salvaging the kid? Is force, bitterness, choler or fright worth the hazard taken when striking him or her. Whether your for or against utilizing physical penalty in kid development, as a parent, you will someday hold to confront this issue. Many parents are taught this method in their childhood, and are non cognizant of any other manner. Often arising from faith, physical or bodily penalty is seen as an of import ingredient in kid raising. This tool is used to carry through entire authorization by the parent and to have entire entry from the kid. Physical penalty may be convenient and achieve impermanent conformity, but produces negative consequences, and should be avoided. HISTORICALLY Punishment day of the months back to early human history. To keep the Torahs that were created for societal life, punishments were developed for the persons who could non stay by them. Authoritarianism changed the grounds behind penalty ; alternatively of protecting society from the felon, it became a manner for the # 8220 ; Chiefs to command the Indians. # 8221 ; It placed the leaders above everyone else, forestalling the people # 8217 ; s sentiments from numbering ; an antidemocratic society. As illustrated by Dreikurs and Grey, # 8220 ; Those in bid were superior and hence right ; those whom they ruled were inferior and hence incorrect if they disagreed with the swayers # 8221 ; ( 66 ) . Physical penalty has been approved in history as # 8220 ; the function of authorization, # 8221 ; as a declaration of power. Penelope Leach provinces, # 8220 ; Physical penalty was one time an recognized portion of any relationship that gave one single legitimate authorization over others # 8211 ; maestro over slave, retainer or married woman ; officer over lower ranks ; jurisprudence hatchet man over jurisprudence ledgeman ; employer over learner # 8211 ; but that is history ; we have cosmopolitan human rights now # 8211 ; cosmopolitan except for kids, that is # 8221 ; ( 126 ) . Teaching entire authorization by the parent, most Conservative Protestants use bodily penalty today as their sires did. In Spare the Child, Philip Greven points out, # 8220 ; Modern signifiers of Christian Fundamentalism portion the same compulsions with obeisance to authorization feature of earlier manners of Evangelical Protestantism, and the same autocratic run evident among 17th # 8211 ; and eig hteenth-century Anglo-American Evangelicals is discernable today, for exactly the same grounds: the coercion of kids through painful penalties in order to learn obeisance to divine and parental authorization # 8221 ; ( 198 ) . The thought many old ages ago is obvious, society felt that physical penalty was necessary for obeisance. With survey and research over clip, successful kid raising has changed to bring forth better consequences. Dr. Benjamin Spock adds, # 8220 ; In the olden yearss, most kids were spanked, on the premise that this was necessary to do them act. In the 20th century, as parents and professionals have studied kids here and in other states, they have come to recognize that kids can be well behaved, concerted, and polite without of all time holding been punished physically # 8221 ; ( 437 ) . Recognizing the impact this antique method can hold on a kid, society is altering their positions on how we should train. We are traveling off from bullying and hurting tactics to more effectual, positive methods. EFFECTS / RESULTS To be more effectual in child raising we must foremost recognize the unsought consequences that can come from utilizing physical penalty. When a parent strikes a kid, they are learning that kid to cover with jobs in a violent mode. As an opposition to bodily penalty, Murray Straus writes, # 8220 ; I am non stating the grounds is unequivocal. I believe future research will corroborate the decisions that the force we so abhor and fright has portion of its beginnings in the actions of loving parents who, by paddling kids, accidentally learn force? We should move now because bodily penalty is force. Therefore, irrespective of whether it reduces what most people think of as the existent force, a society that stops hitting kids is a less violent and more humanist society # 8221 ; ( qtd. in Ellison paragraph 22 ) . Negative influence is another disadvantage of physical penalty. An grownup influences a kid utilizing physical penalty, exposing a deficiency of self-denial by the parent. Physical penalty besides implants bitterness, choler and fright of the parent. Causing bitterness, choler or fright in a kid can ensue in # 8220 ; blowback # 8221 ; of the penalty. Hiting a kid displays a deficiency of regard for them and engender rebellion. For illustration, metres are placed to necessitate payment for impermanent parking. Exceeding the clip bound or declining to pay can ensue, if your caught, in a all right. Just being cognizant of the effects of misdemeanor can assist to implement this regulation. However, many people will park without paying if they feel they can acquire off without a punishment. Similarly, a kid having a spanking will reiterate the act if he or she realizes he or she can avoid acquiring caught. It has been argued by professionals that the usage of physical penalty has been a factor in forestalling self-esteem, assurance, creativeness and rational independency ; doing delinquency, depression and disaffection. Used excessively frequently, physical penalty can lose its steam, and lead to child maltreatment. Option There are successful, alternate methods in training for physical penalty. Keeping consistence, being sort yet house is a critical portion of utilizing these alternate methods. Understanding it is the importance that we place in an issue, and non the step of penalty given, that makes the difference. Penelope Leach writes, # 8220 ; Many kids have so learned to postpone bedtime about indefinitely, but merely because parents are excessively tired to follow through. If those same kids need medicine for a chronic unwellness such as asthma, they take it without a murmor because parents are convinced that it truly affairs and are hence clear, confident and consistent in their insisting # 8221 ; ( 125 ) . Of the many alternate methods for subject, a few to discourse are the # 8220 ; Law of Reinforcement, # 8221 ; # 8220 ; Time-out, # 8221 ; # 8220 ; Immobilization # 8221 ; and # 8220 ; Logical or Natural Consequences. # 8221 ; The # 8220 ; Law of Reinforcement # 8221 ; was devised by the first educational psychologist, E.L. Thorndike. It was latter revised and polished by B.F. Skinner. This method is simple, a kid will reiterate an act or behaviour if the consequences are delighting to him or her. As noted by Dr. James Dobson, # 8220 ; Behavior which achieves desirable effects will repeat # 8221 ; ( 64 ) . Something to see with this method is the wagess promised as a consequence of good behaviour must follow instantly. They can non be long-run wagess, such as a friend remaining nightlong subsequently in the hebdomad, or a holiday subsequently in the twelvemonth. Exploitation wagess at the incorrect clip, such as assuring them to a kid that is in rebelliousness, can besides be a error. Furthermore, the wagess need non be material, forestalling them from going graft. Therefore, utilizing verbal support ( personal regards ) can be much more effectual. Another method in subject is # 8220 ; time-out # 8221 ; . This removes the kid from a state of affairs until he or she changes the improper behaviour and regains his or her calm. This method should non be used excessively often, and should ever follow with an account of why the behaviour is non acceptable. Harmonizing to Larry Reibstein, # 8220 ; The Newsweek canvass showed that 71 per centum of parents frequently or sometimes used timeouts # 8221 ; ( 64 ) . Immobilization is a technique used less frequently for kids runing from 7 to 14 months that can non command their behaviour of, for illustration, hitting another kid or an grownup. After a warning has been given, the kid should be placed on your lap or a chair and held down until the kid is unagitated and you can explicate to him or her the ground this is unacceptable. This technique is limited in many ways and should be used carefully, and at a lower limit. Covering with a kid with Logical or Natural Consequences can be an effectual option. Teaching the kid the effects that result from a specific action can either be logical or natural. Logical significance if a kid does something incorrect, the effects can be bad, typically brought approximately by the parent. Natural significance if a kid does something incorrect, the effects can be bad, typically brought about by some kind of physical world. Dr. Loren Grey acknowledges the logical method, # 8220 ; Even though the consequence is arranged by the parent, the kid sees it as his ain action and normally a repeat of the consequence is non needed to act upon alteration # 8221 ; ( 47 ) . Refering natural effects, Dr. Grey writes, # 8220 ; If a little kid runs his caput into a tabular array and hurts it, no warnings or repeated illustrations are necessary to convert him to avoid that in the hereafter # 8221 ; ( 46 ) . Contained in this paper are a few of the many options to physical penalty. There are many more ways to convey about alteration in a kid # 8217 ; s behaviour. Striking a kid is a certain manner to learn force as a solution to jobs, produce bitterness towards the parent and transfuse choler or fright in the kid. Becoming more educated with the options, parents can play an of import function in supplying a less violent society. Along with these options, parents should be sort yet steadfast and should ever keep consistence. Dobson, James. Dare to Discipline. Wheaton, Ill: Tyndale House Publishers, 1970. Ellison, Christopher G. # 8220 ; Conservative Protestantism and the Corporal Punishment of Children: Clarifying the Issues # 8221 ; . The Journal for the Scientific Study of Religion v35, n1 ( 1996 ) : 1-16. Greven, Philip. Spare the Child. New York: Alfred A. Knopf, 1991. Grey, Loren. Discipline Without Fear: Child Training During the Early School Old ages. New York: Hawthorn Books Inc. , 1974. Leach, Penelope. Children First: What Society must make # 8211 ; and is non making # 8211 ; for Children Today. New York: Vintage Books, 1994. Reibstein, Larry. # 8220 ; The Debate over Discipline # 8221 ; . Newsweek Spring-Summer 1997: 64. # 8220 ; Sparing the Rod to Salvage the Child # 8221 ; . Editorial. New Statesman and Society. 24 June 1994: 5. Spock, Benjamin and Micheal B. Rothenberg. Dr. Spock # 8217 ; s Baby and Child Care. New York: Dutton, 1992. Straus, Murray. Beating the Devil Out of Them: Bodily Punishment in American Families and Its Effectss on Children. Boston: Lexington Books, 1994.

Adult Development and Adult Learning Article Example | Topics and Well Written Essays - 2500 words

Adult Development and Adult Learning - Article Example It is, therefore, worthwhile to note that the characteristics of development of adult learners need to  influence  the strategies of teaching and  learning  that are under implementation. This article provides an overview on the various aspects of adult development, how they affect adult learning, and the major issues surrounding adult development. The article also explores the theories of adult learning including andragogy, self directed learning, and transformational learning. Adult development Growth is the  physical  change that results from an increase in cell size or numbers. Growth can be quantitatively measured using the  growth  indicators such as  weight, height, dentition, and the size of bones. On the other hand,  development  can be defined as a modification or change in the capacity if an individual to  function, or the  process  of skill  progress  or enhancement. It is the  capacity  of an individual to  adapt  to his surroundin g environment and, therefore, regarded as the behavioral growth  aspect (Kail & Cavanaugh, 2010). The characteristics of adult development are in the forms of physical, cognitive, social and emotional domains present in an  individual’s lifespan. There are three stages of life that  occur  in adulthood which include young, middle and older adulthood. These stages have characteristics that are unique and are  evident  in every stage of the four human development domains. For instance, the developmental characteristics of older adulthood include social characteristics such as loss of key family members and  significant  friends, prioritizing engagements and social activities, and beginning of transition to retirement. The physical aspects of  growth  include slowing down of reaction time, increase in the  instance  of chronic disease, decline in the sensory systems and physical abilities. Emotional development  is signified  with an increase in attem pts to maintain personality traits along with reflection, ability to resolve conflict by applying  integrity  instead of despair. The  last  domain  is cognitive development whereby an individual develops memory lapses, slower learning abilities, or mental abilities sufficient for accomplishing their daily chores (Jarvis, 2004). Maturation  is  mainly  characterized  nervous system changes and the brain, and aids in the stimulation of cognitive and physical or motor skills. The patterns of maturation are  innate  and programmed in the genetic code. During adulthood, people experience  various  challenges that affect their ability to go about their daily duties.   Development begins in a  concrete  or straightforward manner, and proceeds to the complex mechanisms. Problem solving and reasoning abilities  are inspired  from the  language  and development of cognitive skills. For instance, the ability to  classify  or  relate  similar ite ms implies the acquisition of cognitive skills. Concrete thoughts  are usually manifested  in the initial  level  of thinking which describes or gives a  functional  relationship between two subjects. Further advancement in the development of cognitive skills is manifested by a more complex or advanced  understanding  of the comparisons  being made, as well development of a high  capability  of classifying objects (Kail & Cavanaugh, 2010). Issues surrounding adult development and their influence on adult learning Development  is categorized  as a continuous process in which the development of an  individual  signifies  addition  of new skills to the ones already acquired, thus forming a basis for further

Training Module Assignment Example | Topics and Well Written Essays - 1250 words

Training Module - Assignment Example With regard to project management timeline, it can be apparently observed that there pertain numerous scopes as well as risks relating to the development of the training plan. In this regard, the scopes might encompass generation of greater customer value and employee motivation among others. On the other hand, the risks might comprise having negative attitude towards the organization and unwillingness of the leaders among others. It is to be stated that different sorts of activities like interactive learning, demonstrations and analysis of case studies can be executed in order to make the training plan more effectual for Tesco. 2. Identification and Rationale of the Goals/Objectives Goals/objectives in the training module are the major considerations that can support an organization to accomplish its desired expectations (Gullett & Bedi, 2007). Therefore, following are the major objectives that require to be undertaken in order to build an effective training module. Increasing Produ ctivity Increasing productivity will be a primary objective of the overall training module which can eventually enable Tesco to strive the capability of each individual employee within the organization. The main reason behind this objective is to maintain and develop the present brand position along with long-term sustainability of the organization in the highly competitive retail industry (Koller,Harvey, & Magnotta, 2010). Establishing Communication between Employees and Working Environment The objective of establishing effective communication between the personnel and the working environment can deliver adequate support to an organization towards developing the performance level of each individual. The rationale of this particular objective is to increase the amount of coordination amid the employees and raise operational effectiveness by a greater level (Wilson, Stine & Bowen 2009). Minimizing Cost and Time Cost and time minimization is often regarded as the major goals of traini ng module that can enable an organization to increase its revenue and accomplish superior competitive position over its chief business market participants. In terms of rationale, it can be affirmed that the objective of minimizing cost and time has been taken into concern for Tesco due to the augmentation of extreme business market competition in the respective industry and alterations in the business environment (Wilson, Stine & Bowen 2009). 3. Outcomes and Rationale of the Training Module In relation to the proposed training module for Tesco, it can be anticipated that three major outcomes can significantly reinforce the performance of the organization. The potential outcomes from the training module have been discussed in the following section. Adequate Control of the Process The training module concerning electronic and online technological aspect can improve the capability of Tesco to obtain greater control and efficiency in its overall operational as well as functional process (Ellis, 2009). Increase Knowledge and Capability The training module concerning electronic and online technology can emphasize upon providing greater scope for innovation and also formulating effective ways to meet the ultimate objectives of the organization at large (Ellis, 2009). Productive Working Environment The nature of the proposed training module can be recognized as that it has been designed to make aware the employees to become much

Crime and criminal justice Assignment Example | Topics and Well Written Essays - 750 words

Crime and criminal justice - Assignment Example y garnishment of earnings fits the crime except the crime is robbery.  Day fines might not be the mainly useful sanction in discouraging or preventing crime but it is an immense method to secure the citys budget shortfall! An entity who commends a crime may be verdict to penitentiary or contracted a term of try-out by the courts. Electronic Monitoring is an electronic scheme that supplies the probation bureaucrat or bail representative a statement about whether the lawbreaker was obtainable at abode when the wrongdoer was requisite to stay put at his/her abode. Home detention (HD) is a verdict that requires a wrongdoer to stay put at an approved dwelling at all epoch under electronic scrutinizing and close control by a try-out bureaucrat.  It can aid offenders to uphold family affairs, keep effective or vigorously seek work, go to training or rehabilitative programmer. Sentences might range in extent from 14 days to 12 months. Day exposure center a place where select lawbreakers must report whilst on try-out or parole and where the lawbreaker receives an augmented concentration of services. Preparing lawbreakers for triumphant transition rear to their families and reentry to the society is the focal point of the Boards society reentry dissection. Successful reentry can augment public wellbeing, improve the vigor of the society, maintain families, perk up the advantage of kids and lower pricey criminal justice operating cost. That’s why reentry into the society is so vital. The PBPP has made sizeable savings in it is condition reentry scheme through the preparation of agents to extra successfully work with crooks, the maturity of society relationships with associations that can aid lawbreakers to be successful, and the perfection of it is reentry practices. 3- Please explain in detail the supervision of juveniles in the community. Please be sure to discuss probation, the juvenile court system, the role of juvenile records, child protective services,

Banking, Customer Satisfaction IDBI Bank Awareness

Banking, Customer Satisfaction IDBI Bank Awareness CHAPTER- I 1.1 Title of the study 1.2 Scope of the study 1.3 Objective of the study 1.4 Significance of study 1.5 Researcher methodology 1.1 Title of the study:- â€Å"A survey on banking products, customer satisfaction awareness of IDBI Bank† 1.2 Scope Importance of the Study Each and every project study along with its certain objectives also have scope for  future. And this scope in future gives to new researches a new need to research a  new project with a new scope. Scope of the study not only consist one or two future  business plan but sometime it also gives idea about a new business which becomes  much more profitable for the researches then the older one. Scope of the study could give the projected scenario for a new observed in my project  are not exactly having all the features of the scope which I described above but also  not lacking all the features. Research study could give an idea of network expansion for capturing more  market and customer with better services and lower cost, with out compromising  with quality. In future customer requirements could be added with the product and services for  getting an edge over competitors. Consumer behavior could also be used for the purpose of launching a new  product with extra benefits which are required by customers for their account  (saving or current ) and/or for their investments. Factors which are responsible for the performance for bank can also be used for  the modification of the strategy and product for being more profitable. 1.3 Objectives of the study:- To know the customer needs and expectations. To find out the factors which customer take into consideration in opening a account To know that up to what extent a customer is satisfied with the bank To know the customer complaints and their redressal 1.4 Significance of the study:- Every research is conducted to fulfill certain objectives and these objective in turn fulfill some purpose and are of significance for one or more then one party these research is significant for:- To the Researcher:- This study provides the researcher a practical insight of various activities and function of the bank The researcher will also be able to develop on in depth knowledge of banking sector The study is also required for the partial fulfillment of the requirement for the degree of MBA as per the curriculum To the Bank:- The study would help IDBI Bank to know the customers attitude (about awareness and satisfaction level) towards its various products. 1.5 Research Methodology:- 1) Type of Research Research is descriptive in nature 2) Universe Customer of IDBI Bank in New Delhi 3) Sampling Unit Existing customer of IDBI Bank 4) Sampling Technique Convenience method of sampling was used 5) Sample Size 200 respondents 6) Data Type Primary secondary data PRIMARY DATA The Primary data are those which are collected afresh and for the first time, and thus  happen to be original in character. SECONDARY DATA The secondary data are those which have already been collected by someone else  and which have already been passed through the statistical process. CHAPTER II 2.1 Industry Introduction 2.2 Introduction to IDBI bank: All about 2.3 Management Organization 2.4 IDBI bank business chart 2.5 IDBI bank organizational chart 2.6 Product Services 2.7 Subsidiaries of IDBI 2.8 Review of literature 2.1 Industry introduction The Indian Banking industry, which is governed by the Banking Regulation  Act of India, 1949 can be broadly classified into two major categories, non-scheduled banks and scheduled banks. Scheduled banks comprise  commercial banks and the co-operative banks. In terms of ownership,  commercial banks can be further grouped into nationalized banks, the State  Bank of India and its group banks, regional rural banks and private sector  banks (the old/ new domestic and foreign). These banks have over 67,000  branches spread across the country in every city and villages of all nook and  corners of the land. The first phase of financial reforms resulted in the nationalization of 14 major  banks in 1969 and resulted in a shift from Class banking to Mass banking. This in turn resulted in a significant growth in the geographical coverage of  banks. Every bank had to earmark a minimum percentage of their loan  portfolio to sectors identified as â€Å"priority sectors†. The manufacturing sector  also grew during the 1970s in protected environs and the banking sector was  a critical source. The next wave of reforms saw the nationalization of 6 more  commercial banks in 1980. Since then the number of scheduled commercial  banks increased four-fold and the foreign banks (numbering42), regional rural  banks and other scheduled commercial banks accounted for 5.7 percent, 3.9  percent and 12.2 percent respectively in deposits and 8.41 percent, 3.14  percent and number of bank branches increased eight-fold. And that was not  the limit of growth. After the second phase of financial sector reforms and liberalization of the  sector in the early nineties, the Public Sector Banks (PSB) s found it  extremely difficult to compete with the new private sector banks and the  foreign banks. The new private sector banks first made their appearance after  the guidelines permitting them were issued in January 1993. Eight new  private sector banks are presently in operation. These banks due to their late  start have access to state-of-the-art technology, which in turn helps them to  save on manpower costs. During the year 2000, the State Bank Of India (SBI) and its 7 associates  accounted for a 25 percent share in deposits and 28.1 percent share in credit. The 20 nationalized banks accounted for 53.2 percent of the deposits and 47.5  percent of credit during the same period. Current Scenario: The industry is currently in a transition phase. On the one hand, the PSBs,  which are the mainstay of the Indian Banking system are in the process of  shedding their flab in terms of excessive manpower, excessive non  Performing Assets (Npas) and excessive governmental equity, while on the  other hand the private sector banks are consolidating themselves through  mergers and acquisitions.   PSBs, which currently account for more than 78 percent of total banking  industry assets are saddled with NPAs (a mind-boggling Rs 830 billion in  2000), falling revenues from traditional sources, lack of modern technology  and a massive workforce while the new private sector banks are forging  ahead and rewriting the traditional banking business model by way of their  sheer innovation and service. The PSBs are of course currently working out  challenging strategies even as 20 percent of their massive employee strength  has dwindled in the wake of the successful Voluntary Retirement Schemes  (VRS) schemes. The private players however cannot match the PSBs great reach, great size  and access to low cost deposits. Therefore one of the means for them to  combat the PSBs has been through the merger and acquisition (M A) route. Over the last two years, the industry has witnessed several such instances. For instance, HDFC Banks merger with Times Bank Icici Banks acquisition  of ITC Classic, Anagram Finance and Bank of Madurai. Centurion Bank,  Indusind Bank, Bank of Punjab, Vysya Bank are said to be on the lookout. The  UTI bank- Global Trust Bank merger however opened a pandoras box and  brought about the realization that all was not well in the functioning of many  of the private sector banks. Private sector Banks have pioneered internet banking, phone banking,  anywhere banking, mobile banking, debit cards, Automatic Teller Machines  (ATMs) and combined various other services and integrated them into the  mainstream banking arena, while the PSBs are still grappling with disgruntled  employees in the aftermath of successful VRS schemes. Also, following  Indias commitment to the W To agreement in respect of the services sector,  foreign banks, including both new and the existing ones, have been permitted  to open up to 12 branches a year with effect from 1998-99 as against the  earlier stipulation of 8 branches. Tasks of government diluting their equity from 51 percent to 33 percent in  November 2000 has also opened up a new opportunity for the takeover of  even the PSBs. The FDI rules being more rationalized in Q1FY02 may also  pave the way for foreign banks taking the M A route to acquire willing Indian  partners. Meanwhile the economic and corporate sector slowdown has led to an  increasing number of banks focusing on the retail segment. Many of them are  also entering the new vistas of Insurance. Banks with their phenomenal reach  and a regular interface with the retail investor are the best placed to enter into  the insurance sector. Banks in India have been allowed to provide fee-based  insurance services without risk participation, invest in an insurance company  for providing infrastructure and services support and set up of a separate  joint- venture insurance company with risk participation. Aggregate Performance of the Banking Industry Aggregate deposits of scheduled commercial banks increased at a  compounded annual average growth rate (Cagr) of 17.8 percent during 1969-99, while bank credit expanded at a Cagr of 16.3 percent per annum. Banks  investments in government and other approved securities recorded a Cagr of  18.8 percent per annum during the same period. In FY01 the economic slowdown resulted in a Gross Domestic Product (GDP)  growth of only 6.0 percent as against the previous years 6.4 percent. The WPI  Index (a measure of inflation) increased by 7.1 percent as against 3.3 percent  in FY00. Similarly, money supply (M3) grew by around 16.2 percent as against 14.6  percent a year ago. The growth in aggregate deposits of the scheduled commercial banks at 15.4  percent in FY01 percent was lower than that of 19.3 percent in the previous  year, while the growth in credit by SCBs slowed down to 15.6 percent in FY01  against 23 percent a year ago. The industrial slowdown also affected the earnings of listed banks. The net  profits of 20 listed banks dropped by 34.43 percent in the quarter ended  March 2001. Net profits grew by 40.75 percent in the first quarter of 2000-2001, but dropped to 4.56 percent in the fourth quarter of 20002001. On the Capital Adequacy Ratio (CAR) front while most banks managed to  fulfill the norms, it was a feat achieved with its own share of difficulties. The  CAR, which at present is 9.0 percent, is likely to be hiked to 12.0 percent by  the year 2004 based on the Basle Committee recommendations. Any bank  that wishes to grow its assets needs to also shore up its capital at the same  time so that its capital as a percentage of the risk-weighted assets is  maintained at the stipulated rate. While the IPO route was a much-fancied one  in the early ‘90s, the current scenario doesnt look too attractive for bank  majors. Consequently, banks have been forced to explore other avenues to shore up  their capital base. While some are wooing foreign partners to add to the  capital others are employing the M A route. Many are also going in for right  issues at prices considerably lower than the market prices to woo the  investors. Interest Rate Scene The two years, post the East Asian crises in 1997-98 saw a climb in the global  interest rates. It was only in the later half of FY01 that the US Fed cut interest  rates. India has however remained more or less insulated. The past 2 years in  our country was characterized by a mounting intention of the Reserve Bank  Of India (RBI) to steadily reduce interest rates resulting in a narrowing  differential between global and domestic rates. The RBI has been affecting bank rate and CRR cuts at regular intervals to  improve liquidity and reduce rates. The only exception was in July 2000 when  the RBI increased the Cash Reserve Ratio (CRR) to stem the fall in the rupee  against the dollar. The steady fall in the interest rates resulted in squeezed  margins for the banks in general. Governmental Policy: After the first phase and second phase of financial reforms, in the 1980s  commercial banks began to function in a highly regulated environment, with  administered interest rate structure, quantitative restrictions on credit flows,  high reserve requirements and reservation of a significant proportion of  lendable resources for the priority and the government sectors. The  restrictive regulatory norms led to the credit rationing for the private sector  and the interest rate controls led to the unproductive use of credit and low  levels of investment and growth. The resultant ‘financial repression led to  decline in productivity and efficiency and erosion of profitability of the  banking sector in general. This was when the need to develop a sound commercial banking system was  felt. This was worked out mainly with the help of the recommendations of the  Committee on the Financial System (Chairman: Shri M. Narasimham), 1991. The resultant financial sector reforms called for interest rate flexibility for  banks, reduction in reserve requirements, and a number of structural  measures. Interest rates have thus been steadily deregulated in the past few  years with banks being free to fix their Prime Lending Rates(PLRs) and  deposit rates for most banking products. Credit market reforms included  introduction of new instruments of credit, changes in the credit delivery  system and integration of functional roles of diverse players, such as, banks,  financial institutions and non-banking financial companies (Nbfcs). Domestic Private Sector Banks were allowed to be set up, PSBs were allowed  to access the markets to shore up their Cars. Implications Of Some Recent Policy Measures: The allowing of PSBs to shed manpower and dilution of equity are moves that  will lend greater autonomy to the industry. In order to lend more depth to the  capital markets the RBI had in November 2000 also changed the capital  market exposure norms from 5 percent of banks incremental deposits of the  previous year to 5 percent of the banks total domestic credit in the previous  year. But this move did not have the desired effect, as in, while most banks  kept away almost completely from the capital markets, a few private sector  banks went overboard and exceeded limits and indulged in dubious stock  market deals. The chances of seeing banks making a comeback to the stock  markets are therefore quite unlikely in the near future. The move to increase  Foreign Direct Investment FDI limits to 49 percent from 20 percent during the  first quarter of this fiscal came as a welcome announcement to foreign  players wanting to get a foot hold in the Indian Markets by in vesting in willing  Indian partners who are starved of net worth to meet CAR norms. Ceiling for  FII investment in companies was also increased from 24.0 percent to 49.0  percent and have been included within the ambit of FDI investment. IDBI bank: all about The economic development of any country depends on the extent to which its  financial system efficiently and effectively mobilizes and allocates resources. There are a number of banks and financial institutions that perform this  function; one of them is the development bank. Development banks are  unique financial institutions that perform the special task of fostering the  development of a nation, generally not undertaken by other banks. Development banks are financial agencies that provide medium-and long-term financial assistance and act as catalytic agents in promoting balanced  development of the country. They are engaged in promotion and development  of industry, agriculture, and other key sectors. They also provide  development services that can aid in the accelerated growth of an economy. The objectives of development banks are: To serve as an agent of development in various sectors, viz. industry,  agriculture, and international trade To accelerate the growth of the economy To allocate resources to high priority areas To foster rapid industrialization, particularly in the private sector,  so as to provide employment opportunities as well as higher production   To develop entrepreneurial skills To promote the development of rural areas To finance housing, small scale industries, infrastructure, and social  utilities. 2.2 Introduction to the Bank IDBI the tenth largest development bank in the world has promoted world class institutions in India. A few of such institution built by IDBI are the National Stock Holding Corp. (NSE), the National Securities Depository Services Ltd.( NSDL ) Stock Holding Corp. of India (SHICL) etc. IDBI is a strategic investor in a plethora of institutions, which have revolutionized the Indian Financial Markets. IDBI promoted IDBI BANK to mark the formal foray of the Idbi group into commercial Banking. Idbi Bank, which began with an equity capital base of Rs. 1000 million (Rs.800 million contribute by IDBI and Rs. 200 millions by SIDBI), commenced its first branch at Indore in November 1995. The birth of Idbi bank took place after RBI issued guidelines for entry of new private sector banks in January 93. Subsequently, IDBI as promoters sought permission to establish a commercial bank and retained KPMG a management consultant of international repute to prepare the principle approval to establish Idbi bank on February 11th 1994 thereafter the bank was incorporated at Gwalior under companies act on 15th September 1994 with its registered office at Indore. The Certificate of Commencement of Business was received on 2nd December 1994. Banks registered office is in Indore and Head Office in Mumbai. One of the reason for the growth of Indian banks like ICICI and IDBI is that they have been allowed freedom to open any no. of branches in a particular city or suburb. They have also been given the freedom to open ATMs unlike in both cases the foreign banks who have been restricted in both of these areas. 2.3 Management Organisation IDBI Bank is a Board-managed organisation. The responsibility for the day-to-day  management of operations of the Bank is vested with the Chairman Managing  Director and two Deputy Managing Directors, who draw upon the support and  expertise of a cross- disciplinary Top Management Team. As on March 31, 2008, IDBI  Bank had a combined employee base of 8989, including professionals from the fields  of accountancy, management, engineering, law, computer technology, banking and  economics. Mr. Yogesh Agarwal, Chairman Managing Director Mr. Jitender Balakrishnan, Mr. O.V. Bundellu, (Deputy Managing Director) (Deputy Managing Director) OTHER BOARD OF DIRECTORS 2.4 IDBI Bank business chart 2.5 IDBI bank organizational chart 2.6 Products Services Free services Following services are provided to every type of A/C holder in general- ATMs : Besides cash withdrawals, some of the important things that you can do through the International Debit cum ATM card are : Balance Enquiry Statement Request Cheque-book Request Mini statements Cheque and Cash Deposits International usage Make purchases at 51,000 merchant establishments in India and over 10 million worldwide. Fabulous discounts and great deals at various establishments Internet Banking: Internet Banking gives you the power to access your bank account from your Personal Computer. Some of the important features of Internet Banking are : Account Balance Inquiry Transaction tracking and history Cheque status inquiry Funds transfer facilities to Own-account or third-parties Cheque book Requests Stop payment Requests FD renewal Requests Phone Banking: Just pick up your phone and access your account. The following features are available through Phone Banking : Available round the clock 24*7*365 Current Balance Inquiry Last 5 transactions inquiry Statement by fax fax-back, fax to another number, fax to registerednumber, Statement by mail Cheque status enquiry Cheque book request Balance as of a particular date Mobile Banking: The unique feature is that this facility is available across all mobile service providers. Balance enquiry Details of Last three transactions Cheque payment status Cheque book request Statement request Other services Sunday Banking Some of our branches are also open on Sundays that gives you an opportunity to complete all your banking requirements at your convenience. Locker Our branches provide lockers facility at nominal charges Who can open Account? Resident Individuals, Minors, Hindu Undivided Family (HUF), Trusts, Associations, Clubs, Societies, Foreign National residing in India can open a/c. Documents required for Account Opening: Account opening form Latest passport size photograph Self cheque or cash deposit Copy of passport In the absence of passport copy, copy of one document each from List A and List B is required: List A Voters ID card * Defense services Id/ Government ID Driving License * PAN card Photo credit card List B Latest bank account/credit card statement Latest electricity/telephone/mobile phone bill Latest copy of LIC policy or insurance premium receipt Latest copy of NSC Letter from employer certifying current mailing address Latest house lease agreement SuperSavings Account An assortment of benefits, earnings and convenience. Be it happiness in life or more time for yourself, you have always desired more  of it. So why settle for less with your savings account? The SuperSavings Account is a complete financial package that provides you  with easy access to your money and complete banking convenience too. It  offers you a whole range of options for optimal management of your money. Which means, with SuperSavings Account you not only save your money but  also make it grow. So apart from the basic benefits of a savings account, we offer you options for  faster transfer of funds, options to pay your bills or tax online and options to  grow money at attractive interest rates in the savings account. All these  features are offered for a minimum balance of Rs 5,000. Please click on the  links given below to find out more about each of these features. The SuperSavings Account is a complete financial package that provides you  with easy access to your money and complete banking convenience too. It  offers you a whole range of options for optimal management of your money. Which means, with SuperSavings Account you not only save your money but  also make it grow. Roaming Current Account A Current account for every business No two businesses are the same, which is why IDBI Bank offersfive Roaming Current Accounts Gold to suit your business needs. Based on the balance you choose to maintain in the account,  you can then choose your specific Roaming Current Account accordingly. IDBI Bank Current Accounts not only gives you the flexibility of banking  anytime, anywhere, but also allows you to save more money while doing  business across the country. Roaming Current Account from IDBI Bank comes packed with a host of  services and facilities that makes your banking convenient and hassle-free. With services such as multi-city and multi-branch banking, electronic funds   transfers, national clearing in selected cities, 247 cash withdrawals from  ATMs, Internet Banking, Phone Banking and SMS Banking, you are assured  of faster remittances and collection of funds at competitive rates. Whats  more, extended IDBI Banking hours and Sunday Banking, all this to simplify  banking for you! Features:- Make payments to your vendors in different cities without any costs. Receive payments form your customers without any charge deducted from the  amount Do all your banking right from where you are or wherever you travel Most importantly, maintain better relations with your vendors and customers. All this, only with the IDBI Bank RoamingCurrent Account. You can open a Current Account (Basic RoamingCurrent Account)with only  Rs 10,000. Keep in mind, you will have to maintain an average quarterly  balance of Rs 10,000. But this is nothing compared to a host of services and  facilities that will make your current account work more effectively and  efficiently. Open Current Accounts Following can open current A/c: Sole Proprietorship Firm Partnership firm Private and Public Limited Companies Hindu Undivided Family Trusts Societies, Clubs Associations Documents required for account opening: Sole Proprietorship Account opening form Signed declaration in the Account Opening form Passport Copy or Self-cheque along with a copy of (any one) >> Voter ID card >> Defence Id/Govt ID >> Driving License >> PAN card >> Photo credit card In addition the following forms are required Proof of existence of sole proprietorship firm (any one) >> Electricity/Telephone bill for the sole proprietorship firm >> Shop and Establishment certificate >> Proof of PAN /GIR No or Form 60 (only for cash deposits) >> Latest passport sized photograph of the sole proprietor If the address mentioned in any of the above documents is different from that stated in the account opening form, kindly submit any one of the following to confirm the present address >> Ration card >> gas connection receipt >> latest telephone bill >> latest electricity bill Partnership firm Account opening form Signed declaration in the Account Opening form Passport copies of all partners or Self-cheque along with a copy of (any one) >> Voter ID card >> Defence Id/Govt ID >> Driving License >> PAN card >> Photo credit card In addition the following forms are required Proof of existence of partnership firm (any one) >> Shop and Establishment certificate >> Copy of registration certificate >> Copy of partnership deed >> Letter of consent signed by all partners (as per banks format) Private Limited and Public Limited Companies Account opening form Copy of certificate of incorporation Names and latest passport sized photographs of the authorized signatories Certified true copy of memorandum and articles of association Certified true copy of commencement of business PAN /GIR No details or Form 60 Names, addresses of directors of the companies Certified true copy of board resolution Hindu Undivided Family Account opening form Signed declaration by Karta and Co-parcenors in the Account opening Form Names and signatures addresses of Karta and co-parcenors Names, signatures and latest passport sized photographs of authorized signatories PAN /GIR No details or Form 60 Trusts Account opening form Copy of Trust Deed Copy of the resolution of the Trustees Copy of registration certificate Names and latest passport size photographs of the authorized signatories Names, addresses of the trustees Clubs/Societies and Associations Names and signatures and latest passport sized photographs of authorized signatories Copy of rules and by-laws Copy of the resolution of members for account operation Copy of registration certificate Account Opening Form Idbi banks Business Special Current account gives a host of free services and facilities that ensure optimal utilization of funds, higher liquidity and cost savings. At he same time you dont have to keep a higher minimum balance. You need to keep an Average quarterly balance of Rs. 50,000 only to avail the free services Business Premium Bronze (Rs. 1 lac-AQB) Type of Accounts: Bronze Average Quarterly Balance (AQB):1lac Free funds transfers (per month) Cheque payable locally (in over 65 idbi bank locations) :1.5 cr Demand Draft per day (on over 65 idbi bank locations) :10 lack Demand Draft (on over 300 non-idbi bank locations) :chargeable Electronic Funds Transfers :1.5 cr Pay Orders : un limited Free cheque collection (per month) Outstation cheque collection (on idbi bank locations) :50 lac Daily cheque pick-up from your establishment* :Yes Free Inter-branch banking Any branch cash withdrawal (per day) : 1lac Any branch cash deposit (per day) : Rs 20,000 Total limit for Free transactions (per day) : 6.86 cr Cost saving to the customer per year : 16 lac Also available Basic Current Account (AQB of Rs 10,000). you get monthly statement of account, certificate of balance, seep-in from FD and Net, Phone and Mobile banking facilities all FREE Business Premium Silver (Rs. 3 lacks -AQB) Types of Accounts: Silver Ø Average Quarterly Balance (AQB):3lac Banking, Customer Satisfaction IDBI Bank Awareness Banking, Customer Satisfaction IDBI Bank Awareness CHAPTER- I 1.1 Title of the study 1.2 Scope of the study 1.3 Objective of the study 1.4 Significance of study 1.5 Researcher methodology 1.1 Title of the study:- â€Å"A survey on banking products, customer satisfaction awareness of IDBI Bank† 1.2 Scope Importance of the Study Each and every project study along with its certain objectives also have scope for  future. And this scope in future gives to new researches a new need to research a  new project with a new scope. Scope of the study not only consist one or two future  business plan but sometime it also gives idea about a new business which becomes  much more profitable for the researches then the older one. Scope of the study could give the projected scenario for a new observed in my project  are not exactly having all the features of the scope which I described above but also  not lacking all the features. Research study could give an idea of network expansion for capturing more  market and customer with better services and lower cost, with out compromising  with quality. In future customer requirements could be added with the product and services for  getting an edge over competitors. Consumer behavior could also be used for the purpose of launching a new  product with extra benefits which are required by customers for their account  (saving or current ) and/or for their investments. Factors which are responsible for the performance for bank can also be used for  the modification of the strategy and product for being more profitable. 1.3 Objectives of the study:- To know the customer needs and expectations. To find out the factors which customer take into consideration in opening a account To know that up to what extent a customer is satisfied with the bank To know the customer complaints and their redressal 1.4 Significance of the study:- Every research is conducted to fulfill certain objectives and these objective in turn fulfill some purpose and are of significance for one or more then one party these research is significant for:- To the Researcher:- This study provides the researcher a practical insight of various activities and function of the bank The researcher will also be able to develop on in depth knowledge of banking sector The study is also required for the partial fulfillment of the requirement for the degree of MBA as per the curriculum To the Bank:- The study would help IDBI Bank to know the customers attitude (about awareness and satisfaction level) towards its various products. 1.5 Research Methodology:- 1) Type of Research Research is descriptive in nature 2) Universe Customer of IDBI Bank in New Delhi 3) Sampling Unit Existing customer of IDBI Bank 4) Sampling Technique Convenience method of sampling was used 5) Sample Size 200 respondents 6) Data Type Primary secondary data PRIMARY DATA The Primary data are those which are collected afresh and for the first time, and thus  happen to be original in character. SECONDARY DATA The secondary data are those which have already been collected by someone else  and which have already been passed through the statistical process. CHAPTER II 2.1 Industry Introduction 2.2 Introduction to IDBI bank: All about 2.3 Management Organization 2.4 IDBI bank business chart 2.5 IDBI bank organizational chart 2.6 Product Services 2.7 Subsidiaries of IDBI 2.8 Review of literature 2.1 Industry introduction The Indian Banking industry, which is governed by the Banking Regulation  Act of India, 1949 can be broadly classified into two major categories, non-scheduled banks and scheduled banks. Scheduled banks comprise  commercial banks and the co-operative banks. In terms of ownership,  commercial banks can be further grouped into nationalized banks, the State  Bank of India and its group banks, regional rural banks and private sector  banks (the old/ new domestic and foreign). These banks have over 67,000  branches spread across the country in every city and villages of all nook and  corners of the land. The first phase of financial reforms resulted in the nationalization of 14 major  banks in 1969 and resulted in a shift from Class banking to Mass banking. This in turn resulted in a significant growth in the geographical coverage of  banks. Every bank had to earmark a minimum percentage of their loan  portfolio to sectors identified as â€Å"priority sectors†. The manufacturing sector  also grew during the 1970s in protected environs and the banking sector was  a critical source. The next wave of reforms saw the nationalization of 6 more  commercial banks in 1980. Since then the number of scheduled commercial  banks increased four-fold and the foreign banks (numbering42), regional rural  banks and other scheduled commercial banks accounted for 5.7 percent, 3.9  percent and 12.2 percent respectively in deposits and 8.41 percent, 3.14  percent and number of bank branches increased eight-fold. And that was not  the limit of growth. After the second phase of financial sector reforms and liberalization of the  sector in the early nineties, the Public Sector Banks (PSB) s found it  extremely difficult to compete with the new private sector banks and the  foreign banks. The new private sector banks first made their appearance after  the guidelines permitting them were issued in January 1993. Eight new  private sector banks are presently in operation. These banks due to their late  start have access to state-of-the-art technology, which in turn helps them to  save on manpower costs. During the year 2000, the State Bank Of India (SBI) and its 7 associates  accounted for a 25 percent share in deposits and 28.1 percent share in credit. The 20 nationalized banks accounted for 53.2 percent of the deposits and 47.5  percent of credit during the same period. Current Scenario: The industry is currently in a transition phase. On the one hand, the PSBs,  which are the mainstay of the Indian Banking system are in the process of  shedding their flab in terms of excessive manpower, excessive non  Performing Assets (Npas) and excessive governmental equity, while on the  other hand the private sector banks are consolidating themselves through  mergers and acquisitions.   PSBs, which currently account for more than 78 percent of total banking  industry assets are saddled with NPAs (a mind-boggling Rs 830 billion in  2000), falling revenues from traditional sources, lack of modern technology  and a massive workforce while the new private sector banks are forging  ahead and rewriting the traditional banking business model by way of their  sheer innovation and service. The PSBs are of course currently working out  challenging strategies even as 20 percent of their massive employee strength  has dwindled in the wake of the successful Voluntary Retirement Schemes  (VRS) schemes. The private players however cannot match the PSBs great reach, great size  and access to low cost deposits. Therefore one of the means for them to  combat the PSBs has been through the merger and acquisition (M A) route. Over the last two years, the industry has witnessed several such instances. For instance, HDFC Banks merger with Times Bank Icici Banks acquisition  of ITC Classic, Anagram Finance and Bank of Madurai. Centurion Bank,  Indusind Bank, Bank of Punjab, Vysya Bank are said to be on the lookout. The  UTI bank- Global Trust Bank merger however opened a pandoras box and  brought about the realization that all was not well in the functioning of many  of the private sector banks. Private sector Banks have pioneered internet banking, phone banking,  anywhere banking, mobile banking, debit cards, Automatic Teller Machines  (ATMs) and combined various other services and integrated them into the  mainstream banking arena, while the PSBs are still grappling with disgruntled  employees in the aftermath of successful VRS schemes. Also, following  Indias commitment to the W To agreement in respect of the services sector,  foreign banks, including both new and the existing ones, have been permitted  to open up to 12 branches a year with effect from 1998-99 as against the  earlier stipulation of 8 branches. Tasks of government diluting their equity from 51 percent to 33 percent in  November 2000 has also opened up a new opportunity for the takeover of  even the PSBs. The FDI rules being more rationalized in Q1FY02 may also  pave the way for foreign banks taking the M A route to acquire willing Indian  partners. Meanwhile the economic and corporate sector slowdown has led to an  increasing number of banks focusing on the retail segment. Many of them are  also entering the new vistas of Insurance. Banks with their phenomenal reach  and a regular interface with the retail investor are the best placed to enter into  the insurance sector. Banks in India have been allowed to provide fee-based  insurance services without risk participation, invest in an insurance company  for providing infrastructure and services support and set up of a separate  joint- venture insurance company with risk participation. Aggregate Performance of the Banking Industry Aggregate deposits of scheduled commercial banks increased at a  compounded annual average growth rate (Cagr) of 17.8 percent during 1969-99, while bank credit expanded at a Cagr of 16.3 percent per annum. Banks  investments in government and other approved securities recorded a Cagr of  18.8 percent per annum during the same period. In FY01 the economic slowdown resulted in a Gross Domestic Product (GDP)  growth of only 6.0 percent as against the previous years 6.4 percent. The WPI  Index (a measure of inflation) increased by 7.1 percent as against 3.3 percent  in FY00. Similarly, money supply (M3) grew by around 16.2 percent as against 14.6  percent a year ago. The growth in aggregate deposits of the scheduled commercial banks at 15.4  percent in FY01 percent was lower than that of 19.3 percent in the previous  year, while the growth in credit by SCBs slowed down to 15.6 percent in FY01  against 23 percent a year ago. The industrial slowdown also affected the earnings of listed banks. The net  profits of 20 listed banks dropped by 34.43 percent in the quarter ended  March 2001. Net profits grew by 40.75 percent in the first quarter of 2000-2001, but dropped to 4.56 percent in the fourth quarter of 20002001. On the Capital Adequacy Ratio (CAR) front while most banks managed to  fulfill the norms, it was a feat achieved with its own share of difficulties. The  CAR, which at present is 9.0 percent, is likely to be hiked to 12.0 percent by  the year 2004 based on the Basle Committee recommendations. Any bank  that wishes to grow its assets needs to also shore up its capital at the same  time so that its capital as a percentage of the risk-weighted assets is  maintained at the stipulated rate. While the IPO route was a much-fancied one  in the early ‘90s, the current scenario doesnt look too attractive for bank  majors. Consequently, banks have been forced to explore other avenues to shore up  their capital base. While some are wooing foreign partners to add to the  capital others are employing the M A route. Many are also going in for right  issues at prices considerably lower than the market prices to woo the  investors. Interest Rate Scene The two years, post the East Asian crises in 1997-98 saw a climb in the global  interest rates. It was only in the later half of FY01 that the US Fed cut interest  rates. India has however remained more or less insulated. The past 2 years in  our country was characterized by a mounting intention of the Reserve Bank  Of India (RBI) to steadily reduce interest rates resulting in a narrowing  differential between global and domestic rates. The RBI has been affecting bank rate and CRR cuts at regular intervals to  improve liquidity and reduce rates. The only exception was in July 2000 when  the RBI increased the Cash Reserve Ratio (CRR) to stem the fall in the rupee  against the dollar. The steady fall in the interest rates resulted in squeezed  margins for the banks in general. Governmental Policy: After the first phase and second phase of financial reforms, in the 1980s  commercial banks began to function in a highly regulated environment, with  administered interest rate structure, quantitative restrictions on credit flows,  high reserve requirements and reservation of a significant proportion of  lendable resources for the priority and the government sectors. The  restrictive regulatory norms led to the credit rationing for the private sector  and the interest rate controls led to the unproductive use of credit and low  levels of investment and growth. The resultant ‘financial repression led to  decline in productivity and efficiency and erosion of profitability of the  banking sector in general. This was when the need to develop a sound commercial banking system was  felt. This was worked out mainly with the help of the recommendations of the  Committee on the Financial System (Chairman: Shri M. Narasimham), 1991. The resultant financial sector reforms called for interest rate flexibility for  banks, reduction in reserve requirements, and a number of structural  measures. Interest rates have thus been steadily deregulated in the past few  years with banks being free to fix their Prime Lending Rates(PLRs) and  deposit rates for most banking products. Credit market reforms included  introduction of new instruments of credit, changes in the credit delivery  system and integration of functional roles of diverse players, such as, banks,  financial institutions and non-banking financial companies (Nbfcs). Domestic Private Sector Banks were allowed to be set up, PSBs were allowed  to access the markets to shore up their Cars. Implications Of Some Recent Policy Measures: The allowing of PSBs to shed manpower and dilution of equity are moves that  will lend greater autonomy to the industry. In order to lend more depth to the  capital markets the RBI had in November 2000 also changed the capital  market exposure norms from 5 percent of banks incremental deposits of the  previous year to 5 percent of the banks total domestic credit in the previous  year. But this move did not have the desired effect, as in, while most banks  kept away almost completely from the capital markets, a few private sector  banks went overboard and exceeded limits and indulged in dubious stock  market deals. The chances of seeing banks making a comeback to the stock  markets are therefore quite unlikely in the near future. The move to increase  Foreign Direct Investment FDI limits to 49 percent from 20 percent during the  first quarter of this fiscal came as a welcome announcement to foreign  players wanting to get a foot hold in the Indian Markets by in vesting in willing  Indian partners who are starved of net worth to meet CAR norms. Ceiling for  FII investment in companies was also increased from 24.0 percent to 49.0  percent and have been included within the ambit of FDI investment. IDBI bank: all about The economic development of any country depends on the extent to which its  financial system efficiently and effectively mobilizes and allocates resources. There are a number of banks and financial institutions that perform this  function; one of them is the development bank. Development banks are  unique financial institutions that perform the special task of fostering the  development of a nation, generally not undertaken by other banks. Development banks are financial agencies that provide medium-and long-term financial assistance and act as catalytic agents in promoting balanced  development of the country. They are engaged in promotion and development  of industry, agriculture, and other key sectors. They also provide  development services that can aid in the accelerated growth of an economy. The objectives of development banks are: To serve as an agent of development in various sectors, viz. industry,  agriculture, and international trade To accelerate the growth of the economy To allocate resources to high priority areas To foster rapid industrialization, particularly in the private sector,  so as to provide employment opportunities as well as higher production   To develop entrepreneurial skills To promote the development of rural areas To finance housing, small scale industries, infrastructure, and social  utilities. 2.2 Introduction to the Bank IDBI the tenth largest development bank in the world has promoted world class institutions in India. A few of such institution built by IDBI are the National Stock Holding Corp. (NSE), the National Securities Depository Services Ltd.( NSDL ) Stock Holding Corp. of India (SHICL) etc. IDBI is a strategic investor in a plethora of institutions, which have revolutionized the Indian Financial Markets. IDBI promoted IDBI BANK to mark the formal foray of the Idbi group into commercial Banking. Idbi Bank, which began with an equity capital base of Rs. 1000 million (Rs.800 million contribute by IDBI and Rs. 200 millions by SIDBI), commenced its first branch at Indore in November 1995. The birth of Idbi bank took place after RBI issued guidelines for entry of new private sector banks in January 93. Subsequently, IDBI as promoters sought permission to establish a commercial bank and retained KPMG a management consultant of international repute to prepare the principle approval to establish Idbi bank on February 11th 1994 thereafter the bank was incorporated at Gwalior under companies act on 15th September 1994 with its registered office at Indore. The Certificate of Commencement of Business was received on 2nd December 1994. Banks registered office is in Indore and Head Office in Mumbai. One of the reason for the growth of Indian banks like ICICI and IDBI is that they have been allowed freedom to open any no. of branches in a particular city or suburb. They have also been given the freedom to open ATMs unlike in both cases the foreign banks who have been restricted in both of these areas. 2.3 Management Organisation IDBI Bank is a Board-managed organisation. The responsibility for the day-to-day  management of operations of the Bank is vested with the Chairman Managing  Director and two Deputy Managing Directors, who draw upon the support and  expertise of a cross- disciplinary Top Management Team. As on March 31, 2008, IDBI  Bank had a combined employee base of 8989, including professionals from the fields  of accountancy, management, engineering, law, computer technology, banking and  economics. Mr. Yogesh Agarwal, Chairman Managing Director Mr. Jitender Balakrishnan, Mr. O.V. Bundellu, (Deputy Managing Director) (Deputy Managing Director) OTHER BOARD OF DIRECTORS 2.4 IDBI Bank business chart 2.5 IDBI bank organizational chart 2.6 Products Services Free services Following services are provided to every type of A/C holder in general- ATMs : Besides cash withdrawals, some of the important things that you can do through the International Debit cum ATM card are : Balance Enquiry Statement Request Cheque-book Request Mini statements Cheque and Cash Deposits International usage Make purchases at 51,000 merchant establishments in India and over 10 million worldwide. Fabulous discounts and great deals at various establishments Internet Banking: Internet Banking gives you the power to access your bank account from your Personal Computer. Some of the important features of Internet Banking are : Account Balance Inquiry Transaction tracking and history Cheque status inquiry Funds transfer facilities to Own-account or third-parties Cheque book Requests Stop payment Requests FD renewal Requests Phone Banking: Just pick up your phone and access your account. The following features are available through Phone Banking : Available round the clock 24*7*365 Current Balance Inquiry Last 5 transactions inquiry Statement by fax fax-back, fax to another number, fax to registerednumber, Statement by mail Cheque status enquiry Cheque book request Balance as of a particular date Mobile Banking: The unique feature is that this facility is available across all mobile service providers. Balance enquiry Details of Last three transactions Cheque payment status Cheque book request Statement request Other services Sunday Banking Some of our branches are also open on Sundays that gives you an opportunity to complete all your banking requirements at your convenience. Locker Our branches provide lockers facility at nominal charges Who can open Account? Resident Individuals, Minors, Hindu Undivided Family (HUF), Trusts, Associations, Clubs, Societies, Foreign National residing in India can open a/c. Documents required for Account Opening: Account opening form Latest passport size photograph Self cheque or cash deposit Copy of passport In the absence of passport copy, copy of one document each from List A and List B is required: List A Voters ID card * Defense services Id/ Government ID Driving License * PAN card Photo credit card List B Latest bank account/credit card statement Latest electricity/telephone/mobile phone bill Latest copy of LIC policy or insurance premium receipt Latest copy of NSC Letter from employer certifying current mailing address Latest house lease agreement SuperSavings Account An assortment of benefits, earnings and convenience. Be it happiness in life or more time for yourself, you have always desired more  of it. So why settle for less with your savings account? The SuperSavings Account is a complete financial package that provides you  with easy access to your money and complete banking convenience too. It  offers you a whole range of options for optimal management of your money. Which means, with SuperSavings Account you not only save your money but  also make it grow. So apart from the basic benefits of a savings account, we offer you options for  faster transfer of funds, options to pay your bills or tax online and options to  grow money at attractive interest rates in the savings account. All these  features are offered for a minimum balance of Rs 5,000. Please click on the  links given below to find out more about each of these features. The SuperSavings Account is a complete financial package that provides you  with easy access to your money and complete banking convenience too. It  offers you a whole range of options for optimal management of your money. Which means, with SuperSavings Account you not only save your money but  also make it grow. Roaming Current Account A Current account for every business No two businesses are the same, which is why IDBI Bank offersfive Roaming Current Accounts Gold to suit your business needs. Based on the balance you choose to maintain in the account,  you can then choose your specific Roaming Current Account accordingly. IDBI Bank Current Accounts not only gives you the flexibility of banking  anytime, anywhere, but also allows you to save more money while doing  business across the country. Roaming Current Account from IDBI Bank comes packed with a host of  services and facilities that makes your banking convenient and hassle-free. With services such as multi-city and multi-branch banking, electronic funds   transfers, national clearing in selected cities, 247 cash withdrawals from  ATMs, Internet Banking, Phone Banking and SMS Banking, you are assured  of faster remittances and collection of funds at competitive rates. Whats  more, extended IDBI Banking hours and Sunday Banking, all this to simplify  banking for you! Features:- Make payments to your vendors in different cities without any costs. Receive payments form your customers without any charge deducted from the  amount Do all your banking right from where you are or wherever you travel Most importantly, maintain better relations with your vendors and customers. All this, only with the IDBI Bank RoamingCurrent Account. You can open a Current Account (Basic RoamingCurrent Account)with only  Rs 10,000. Keep in mind, you will have to maintain an average quarterly  balance of Rs 10,000. But this is nothing compared to a host of services and  facilities that will make your current account work more effectively and  efficiently. Open Current Accounts Following can open current A/c: Sole Proprietorship Firm Partnership firm Private and Public Limited Companies Hindu Undivided Family Trusts Societies, Clubs Associations Documents required for account opening: Sole Proprietorship Account opening form Signed declaration in the Account Opening form Passport Copy or Self-cheque along with a copy of (any one) >> Voter ID card >> Defence Id/Govt ID >> Driving License >> PAN card >> Photo credit card In addition the following forms are required Proof of existence of sole proprietorship firm (any one) >> Electricity/Telephone bill for the sole proprietorship firm >> Shop and Establishment certificate >> Proof of PAN /GIR No or Form 60 (only for cash deposits) >> Latest passport sized photograph of the sole proprietor If the address mentioned in any of the above documents is different from that stated in the account opening form, kindly submit any one of the following to confirm the present address >> Ration card >> gas connection receipt >> latest telephone bill >> latest electricity bill Partnership firm Account opening form Signed declaration in the Account Opening form Passport copies of all partners or Self-cheque along with a copy of (any one) >> Voter ID card >> Defence Id/Govt ID >> Driving License >> PAN card >> Photo credit card In addition the following forms are required Proof of existence of partnership firm (any one) >> Shop and Establishment certificate >> Copy of registration certificate >> Copy of partnership deed >> Letter of consent signed by all partners (as per banks format) Private Limited and Public Limited Companies Account opening form Copy of certificate of incorporation Names and latest passport sized photographs of the authorized signatories Certified true copy of memorandum and articles of association Certified true copy of commencement of business PAN /GIR No details or Form 60 Names, addresses of directors of the companies Certified true copy of board resolution Hindu Undivided Family Account opening form Signed declaration by Karta and Co-parcenors in the Account opening Form Names and signatures addresses of Karta and co-parcenors Names, signatures and latest passport sized photographs of authorized signatories PAN /GIR No details or Form 60 Trusts Account opening form Copy of Trust Deed Copy of the resolution of the Trustees Copy of registration certificate Names and latest passport size photographs of the authorized signatories Names, addresses of the trustees Clubs/Societies and Associations Names and signatures and latest passport sized photographs of authorized signatories Copy of rules and by-laws Copy of the resolution of members for account operation Copy of registration certificate Account Opening Form Idbi banks Business Special Current account gives a host of free services and facilities that ensure optimal utilization of funds, higher liquidity and cost savings. At he same time you dont have to keep a higher minimum balance. You need to keep an Average quarterly balance of Rs. 50,000 only to avail the free services Business Premium Bronze (Rs. 1 lac-AQB) Type of Accounts: Bronze Average Quarterly Balance (AQB):1lac Free funds transfers (per month) Cheque payable locally (in over 65 idbi bank locations) :1.5 cr Demand Draft per day (on over 65 idbi bank locations) :10 lack Demand Draft (on over 300 non-idbi bank locations) :chargeable Electronic Funds Transfers :1.5 cr Pay Orders : un limited Free cheque collection (per month) Outstation cheque collection (on idbi bank locations) :50 lac Daily cheque pick-up from your establishment* :Yes Free Inter-branch banking Any branch cash withdrawal (per day) : 1lac Any branch cash deposit (per day) : Rs 20,000 Total limit for Free transactions (per day) : 6.86 cr Cost saving to the customer per year : 16 lac Also available Basic Current Account (AQB of Rs 10,000). you get monthly statement of account, certificate of balance, seep-in from FD and Net, Phone and Mobile banking facilities all FREE Business Premium Silver (Rs. 3 lacks -AQB) Types of Accounts: Silver Ø Average Quarterly Balance (AQB):3lac